Frequently Asked Questions

Can you restore a deleted file from my Online File Folder?

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Last Updated: August 29, 2011 3:58 PM

We can restore deleted files that are less than 30 days old and on our backup servers. In order to restore a deleted file, you must contact us to put in a restore request.

CAUTION: Files are backed up every 24 hours. If your file was deleted before the backup cycle, we might not be able to restore it.