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Why can't I log off?

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Last Updated: October 26, 2009 3:13 PM

In Firefox, this problem might be caused by a user-defined setting that prevents the acceptance of cookies that originate from a different website.

To change this setting:

  1. Open a Firefox browser window.
  2. From the Tools menu, select Options
  3. Click Privacy
  4. Select Accept cookies from sites.
  5. Click OK.