Using Our Email and Email Forwarding with Domains Hosted Elsewhere
To use our email when your domain name is hosted by another company, you must point your zone file's MX Records to us. MX Records direct email sent to your domain name to your email provider. If your zone file's MX records do not point to your email provider, you cannot receive email.
Update your MX records with your hosting provider using the information below.
Using POP, IMAP, or Web-Based Email
Your MX records display in the Email Control Center.
To Find Your MX Records
- Log in to your Account Manager.
- Click Email.
- Click Launch next to any email account.
- Go to the Domains tab, and then click Server Addresses.
Your MX records display. Provide these MX records to your hosting provider to use our email. Your zone file can take up to 48 hours to reflect the change.
For information about checking your email, see How do I retrieve my email messages if I manage my DNS elsewhere?.
Using Hosted Exchange email
Use these MX Records for Hosted Exchange email:
Before continuing, make sure you know which version of Hosted Exchange email your mailbox uses. For more information, see Finding Your Hosted Exchange email Version.
- MX0
- Exchange 2007 — presmtp.ex1.secureserver.net
- Exchange 2010 — presmtp.ex2.secureserver.net
- CNAME
- Exchange 2007 — OWA.yourdomain.com pointed to mail.ex1.secureserver.net
- Exchange 2010 — OWA.yourdomain.com pointed to mail.ex2.secureserver.net
- CNAME
- Exchange 2007 — autodiscover.yourdomain.com pointed to autodiscoverredirect.ex1.secureserver.net
- Exchange 2010 — autodiscover.yourdomain.com pointed to autodiscoverredirect.ex2.secureserver.net