Frequently Asked Questions

Managing Coupons in Quick Shopping Cart

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Last Updated: January 24, 2012 1:37 PM

The coupon manager within Quick Shopping Cart allows you to create and issue product coupons that customers can apply to the order total.

NOTE: Tax is calculated on the discounted subtotal if Flat Tax or State-based Tax are enabled in the Quick Shopping Cart Tax Manager. If VAT is enabled, tax is calculated per product first and then the coupon discount is applied to the taxed subtotal.

Creating Coupons

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Add Coupon.
  5. Complete the fields. For specific coupon examples, read our walkthrough.
  6. When finished, click OK.

Copying Coupons

You can copy a coupon to create a new coupon based on the selected coupon.

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Manage Coupons.
  5. In the coupon list, under Actions, click the Copy icon next to the coupon you want to copy.
  6. The Coupon Details page opens for the new coupon. All of the fields and selections are identical to the original coupon with the exception of the Code field, which is blank.
  7. Enter a new Coupon Code. (You can also make any other changes necessary at this time.)
  8. Click OK.

Editing Coupons

You can make changes to your coupons at any time.

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Manage Coupons.
  5. In the coupon list, under Actions, click the Edit icon next to the coupon you want to modify.
  6. The Coupon Details page opens for the coupon.
  7. Make any changes necessary at this time, and then click OK.

Searching Coupons

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Manage Coupons.
  5. In the Search for Coupons section, select the criteria by which you want to search for coupons.
    Type
    Coupons of a specified type.
    Coupon Code
    Coupons based on a full or partial coupon code.
    Description
    Coupons based on a full or partial description.
    Status
    Coupons with a specified status.
    Expiration
    Coupons with a specified expiration date.
  6. Click Search.

Deleting Coupons

You can delete a coupon at any time.

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Manage Coupons.
  5. In the coupon list, under Actions, click the Delete icon next to the coupon you want to remove.
  6. A confirmation message opens, verifying that you want to delete the selected coupon.
  7. Click OK to delete the coupon.

When you delete a coupon, its record is deleted from the database. Therefore, the coupon code is not accepted if it is entered at checkout, and the coupon no longer displays as an entry in the Coupon Manager screen. If you want to keep the coupon but make it unavailable to shoppers, you can change the status to Inactive.

Adding Free Shipping Coupons

You can only add a coupon for Free Shipping if you select one or more shipping options. For more information, see Providing Shipping Options.

To Add Free Shipping Coupons

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
  4. From the Promote menu, in the Marketing section, click Add Coupon.
  5. Complete the following:
    1. In the Code field, specify the coupon code.
    2. In the Description field, enter a description of the coupon.
    3. From the Status list, specify whether you want the coupon to be Active or Inactive.
    4. From the Type area, select Free Shipping & Handling, and then select a shipping option.
    5. If you enabled Custom Shipping Options, from the Coverage Outside US area, allow free shipping to Canada and APO/FPO addresses by selecting the checkboxes for those options. To prevent free shipping for those addresses, clear the checkboxes. For more information about custom shipping, see Setting Custom Options for Price-based Shipping or Setting Custom Options for Weight-based Shipping.
    6. From the Minimum Purchase area, do one of the following:
      • To specify a minimum amount that qualifies for free shipping, select Amount, and then specify the minimum amount.
      • To exclude price limits on free shipping, select Not Required.
    7. From the Valid Dates area, specify the date range the coupon is eligible for use, or select Always valid.
    8. From the Maximum Number of Uses area, do one of the following:
      • To allow an unlimited number of transactions with the coupon, select Unlimited Uses.
      • To limit the number of transactions with the coupon, select Limited to, and then specify the number of times the coupon can be used.
    9. In the Comments field, enter comments regarding the coupon, if any.
  6. Click OK.