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Frequently Asked Questions

Downloading Stored Database Backup Files

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Last Updated: January 24, 2012 11:03 AM

Your back-up file is placed in the _db_backups folder on the root level of your hosting account. There are several methods for downloading your back-up file to your local drive.

Download Using an FTP Client

Using an FTP client, you can download your stored back-up file. To perform this task using your own Java FTP Client, locate the file in the _db_backups folder on the root level of your hosting account, and copy it to your local drive.

To Download Stored Database Backup File Using the Hosting Control Center Web-based Java FTP Client

  1. Log in to your Account Manager.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Launch.
  4. In the Content section of the Hosting Control Center, click the Java FTP Client icon.
  5. If a security certificate window displays, click Yes or Trust to accept the certificate and open the FTP program.
  6. Locate the database file in the _db_backups folder on the root level of your hosting account (in the right window) and, using the arrows in the middle of the Java FTP client, transfer it to your local system (in the left window).

For additional information about backing up and restoring your database, see the following articles: