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Transferring Domains to Another Registrar

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Last Updated: October 20, 2009 2:15 PM
Here's the Lowdown: Transferring a domain between registrars can be a little tricky. Have no fear. We've got you covered. If you follow the steps outlined here, you'll be on your way to completing your transfer.

The process for transferring domains from us to another registrar partially depends on your new registrar. For more information, you may need to consult the other registrar's help. If you are transferring a domain that has expired, see Transferring Expired Domains.

The Domain Transfer Process

  1. Advise your administrative contact that the domain is being transferred.
  2. Unlock your domain.
  3. If applicable, cancel your private registration. For more information, see Canceling Private Registration for Domains.
  4. Verify that your administrative contact is valid. For more information, see Updating Your Contact, Registrant, Administrator, Technical, or Billing Information.
  5. Obtain the authorization code if you are transferring a .com, .net, .org, .biz, .tv, .us, or .info domain.
  6. The registry notifies us once you have authorized the transfer to the new registrar.
  7. We email you instructions to complete the transfer. If you do not authorize or deny the transfer request within five days, we automatically complete the transfer.
  8. The registry notifies your new registrar of the transfer's acceptance or rejection.
  9. We email confirmation when the transfer completes.

NOTE: The transfer between registrars can take a week once you authorize the transfer.

A 60 day transfer restriction period applies when a registration is new or renewed, recently transferred, updated by changing the registrant's contact organization or the registrant contact's first or last name when an organization has not been listed.

To Unlock Your Domain

Unlocking a domain allows it to be transferred to another registrar.

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. Select the domains to unlock, and then click Locking.
  4. To unlock the domain, deselect Lock domains.
  5. Click OK.
  6. Click OK again.

To Obtain the Authorization Code

If you want to transfer a .com, .net, .org, .biz, .tv, .us, or .info, domain away from us, obtain the authorization code from the Domain Manager.

NOTE: You can also obtain an authorization code for transferring .eu domains. You can use the authorization code to expedite the transfer within 24 to 48 hours.

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. Click the domain for which you want to obtain the authorization code.
  4. In the Authorization Code field, click Send by Email.
  5. Click OK.
  6. Click OK again.

We email the authorization code to the domain's administrative contact.

To Complete Authorized Transfers

Once the registry notifies us that the transfer is authorized, completing it expedites the move between registrars.

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. From the Domains menu, select Pending Transfers.
  4. Select the domains to transfer, and then click Accept/Decline.
  5. Select whether to Accept or Decline the transfer.
  6. Click OKepp.