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Frequently Asked Questions

Selecting Default Nameservers for Your Reseller Customers

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Last Updated: January 18, 2012 2:09 PM

During a domain name purchase or transfer, your Reseller storefront customers must select the nameservers to which their domain names will point. In your Reseller Control Center, you can set the default hosting and parked nameservers for your customers. You can also provide your own custom nameservers.

NOTE: If you do not offer our hosting products, or if you enter your own parked nameservers, then you must provide all customer support for any zone file modifications.

To Select Default Nameservers for Your Reseller Customers

  1. Log in to the Reseller Control Center.
  2. Go to the Products & Pricing tab.
  3. From the Hosting Name Servers section, enter the pair of name servers your hosting accounts use.

    NOTE: If you offer our hosting products, we automatically configure this option for you.

  4. From the Parking Name Servers section, select one of the following:
    • I would like to let you provide the park pages to my customers — Select this option if you want your customers to use our parked nameservers.
    • I would like to provide my own custom park pages ... — Select this option if you want your customers to use your own custom parked pages, and then enter at least two nameservers.
  5. Click Apply.
  6. At the top of the page, click Name Servers.
  7. Select the Default name server setting for your customers:
    • Parked name server — Select this option if you want to put your customers' domain names on your parked nameservers by default. (This option is best for customers who aren't hosting their domain names immediately.)
    • Hosting name server — Select this option if you want to put your customers' domain names on your hosting nameservers by default. (This option is best for customers hosting their domain names with you.)