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Frequently Asked Questions

Applying for an International Merchant Account

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Last Updated: January 24, 2012 1:38 PM

Once you have purchased an International Merchant account, you need to complete the FrontStream Merchant Account application.

  1. Log in to your Account Manager.
  2. Click Merchant Accounts.
  3. To start the application process, click Go to FrontStream next to the account for which you want to submit your application .
  4. Provide or acknowledge the following (each section contains multiple fields):
    Business Information
    Business name, address, phone number, owners/officers, trade references, and policies.
    Sales Information
    Products, average sale, average month sales, and advertising.
    Banking Information
    Business banking account and current processing information.
  5. Click Submit Application.
    FrontStream processes your application through one of its affiliate banks in the country where your business is located. FrontStream will supply you with the fees, terms, etc., of the affiliate bank for your approval.

After you complete the online application, FrontStream will contact you by phone or email within 72 hours to request additional information and/or with their decision regarding your application. Allow approximately four weeks for approval and deployment of your International Merchant Account.