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Using Hosted Exchange Email with Outlook 2007

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Recently Updated: November 17, 2009 10:54 AM

If you're already using Outlook 2007, the steps for adding your Hosted Exchange Email account are different than if you are setting up a new copy of Outlook 2007.

TIP: If you need help with migrating emails, or other special setup circumstances, we recommend Setting up Your Hosted Exchange Email Account.

To Set Up a New Copy of Outlook 2007

If you just downloaded Outlook 2007, use these instructions to create your new account.

  1. Open the Outlook install file, read and accept the Microsoft Software License Terms, and then click Continue.
  2. Launch Microsoft Outlook 2007.
  3. In the Startup Wizard, click Next. If the Startup Wizard doesn't automatically display, from the Tools menu, select Account Settings, and then click New.
  4. In the Add New E-mail Account dialog box, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.
  5. On the Account Configuration page, select Yes to indicate you want to configure an email account, and then click Next.
  6. On the Auto Account Setup page, enter the following:
    Your Name
    Enter your first and last name.
    E-mail Address
    Enter your email address.
    Password
    Enter the password you created for your email account.
    Retype Password
    Enter your password again.
  7. Do one of the following:
    Autodiscover
    If your Email Administrator configured Autodiscover when setting up your account, and you want to use that feature, then click Next and skip the remaining steps in this procedure. Your account is set up according to the predetermined settings in the Autodiscover configuration.
    Manual Configuration
    To manually configure your email account settings,at the bottom of the page, select Manually configure server settings or additional server types, click Next, and then complete the remaining steps in this procedure.

    NOTE: Complete the remaining steps only if you selected Manual Configuration.

  8. On the Choose E-mail Service page, select Microsoft Exchange, and then click Next.
  9. On the Microsoft Exchange Settings page, complete the following:
    Microsoft Exchange Server
    Type p3pw5ex1oab001
    Use Cached Exchange Mode
    Enable this option.
    User Name
    Enter your email address, for example "name@coolexample.com".
  10. Click More Settings and go to the Connection tab.
  11. In the Outlook Anywhere section, select Connect to Microsoft Exchange using HTTP, and then click Exchange Proxy Settings.
  12. In the Connection Settings section, complete the following:
    https://
    Type mail.ex1.secureserver.net
    Connect using SSL only
    Enable this option.
    On fast networks connect using HTTP first, then connect using TCP/IP
    Enable this option.
    On slow networks connect using HTTP first, then connect using TCP/IP
    Enable this option.
  13. In the Proxy authentication settings section, select Basic Authentication.
  14. Click OK, click Apply, click OK and then click Next.
  15. When the Congratulations message displays, click Finish.
  16. In the Connect to window, enter your User Name and Password, and then click OK. (This is your email address and password for your mailbox.)

To Set Up an Existing Copy of Outlook 2007

If you were previously using Outlook 2007, then you need to create a new profile for your Hosted Exchange Email account.

NOTE: These screenshots show manually configuring Outlook with Hosted Exchange Email.

  1. Go to the Windows® Start menu and select Control Panel.
  2. From the "Classic" view, double-click Mail, click Show Profiles, and then click Add.
  3. Enter a name for the profile and then click OK.
  4. On the Auto Account Setup page, enter the following:
    Your Name
    Enter your first and last name.
    E-mail Address
    Enter your email address.
    Password
    Enter the password you created for your email account.
    Retype Password
    Enter your password again.
  5. Do one of the following:
    Autodiscover
    If your Email Administrator configured Autodiscover when setting up your account, and you want to use that feature, then click Next and skip the remaining steps in this procedure. Your account is set up according to the predetermined settings in the Autodiscover configuration.
    Manual Configuration
    To manually configure your email account settings,at the bottom of the page, select Manually configure server settings or additional server types, click Next, and then complete the remaining steps in this procedure.

    NOTE: Complete the remaining steps only if you selected Manual Configuration.

  6. On the Choose E-mail Service page, select Microsoft Exchange, and then click Next.
  7. On the Microsoft Exchange Settings page, complete the following:
    Microsoft Exchange Server
    Type p3pw5ex1oab001
    Use Cached Exchange Mode
    Enable this option.
    User Name
    Enter your email address, for example "name@coolexample.com".
  8. Click More Settings and go to the Connection tab.
  9. In the Outlook Anywhere section, select Connect to Microsoft Exchange using HTTP, and then click Exchange Proxy Settings.
  10. In the Connection Settings section, complete the following:
    https://
    Type mail.ex1.secureserver.net
    Connect using SSL only
    Enable this option.
    On fast networks connect using HTTP first, then connect using TCP/IP
    Enable this option.
    On slow networks connect using HTTP first, then connect using TCP/IP
    Enable this option.
  11. In the Proxy authentication settings section, select Basic Authentication.
  12. Click OK, click Apply, click OK and then click Next.
  13. When the Congratulations message displays, click Finish.
  14. In the Connect to window, enter your User Name and Password, and then click OK. (This is your email address and password for your mailbox.)
  15. If you had a previous email account set up, you may receive a Mail Delivery Location confirmation message. Click OK.