Frequently Asked Questions

Exporting a Survey Results Summary Report

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Last Updated: January 31, 2012 11:20 AM

Here's the Lowdown: You can export your Survey Results Summary Report to download results directly to your computer. Exported results are deleted automatically from your Site Surveys account after 3 days.

You can export results, or click Print on the Survey Results Summary page to print your results.

Exporting Your Survey Results Summary Report

  1. Log in to your Account Manager.
  2. Click Site Surveys.
  3. In the Site Surveys Account list, click Launch for the account you want to manage. The Marketing Solutions Manager opens to the Site Surveys tab.
  4. From the Reports menu, select Summary Reports.
  5. From the Export menu, select Export This Report.
  6. Select Notify me with a link when report is finished, and then enter your email address.
  7. Click Begin Export.

It can take up to 24 hours to export your survey results. When the export is complete, we notify you by email at the address you provided, and include a hyperlink to download your results. Click the Download it now hyperlink to save results to your computer.

You also export results from recent exports to compare survey results.

Viewing Recent Exports

  1. Log in to your Account Manager.
  2. Click Site Surveys.
  3. In the Site Surveys Account list, click Launch for the account you want to manage. The Marketing Solutions Manager opens to the Site Surveys tab.
  4. From the Reports menu, select Summary Reports.
  5. From the Export menu, select View Recent Exports.
  6. From the Download Survey Results list, select the survey, and then click Download.