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Frequently Asked Questions

Scheduling a Survey to Close

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Last Updated: January 31, 2012 11:20 AM

Here's the Lowdown: You can schedule a survey to close on a specific date or after a specified number of responses.

To Schedule a Survey to Close

  1. Log in to your Account Manager.
  2. Click Site Surveys.
  3. In the Site Surveys Account list, click Launch for the account you want to manage. The Marketing Solutions Manager opens to the Site Surveys tab.
  4. Select Surveys on the navigation bar.
  5. In your list of surveys, click Publish Now for the survey you want to schedule.
  6. Click OK to confirm.
  7. On the Publish Survey window, under Close this survey, select one of the following options:
    • Never — leaves this survey open until you manually close it.
    • On — lets you specify a date for this survey to close (applies at 11:59PM on the previous day).
    • After xx responses — lets you specify a number of required responses.
  8. If you do not want people to take the survey multiple times, select Do not allow respondents to complete this survey more than once.
  9. Under When survey is completed, select Show confirmation message or Redirect to URL, and then enter the message details in the text box.
  10. Click Publish.

NOTE: You can change the close date for an active survey by clicking the Edit icon for that survey.