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Frequently Asked Questions

Accessing the Site Overlay Report in Site Analytics

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Last Updated: January 24, 2012 11:03 AM

Your Site Overlay report offers two different views to display your visitors' clicks on your website:

  • Heat Map — Display your visitors' clicks based on the location where they clicked. The heat map shows the locations of clicks on the page as it displayed at the time of the visit.

    NOTE: Any significant changes to the page layout can result in misaligned data.

  • Pin Point — Display your visitors' clicks based on links.

To Access Your Site Overlay Report

  1. Log in to your Account Manager.
  2. Click Site Analytics.
  3. Next to the account you want to use, click Launch.
  4. Click the domain name you want to use.
  5. Click Site Overlay.
  6. Click either Pin Point or Heat Map.
  7. Navigate to the page of your website for which you want to view the Site Overlay.

To change the transparency of the Site Overlay report, click and drag the Transparency slider.

To change the date range of data displaying in the Site Overlay report, mouse-over the calendar next to the Date menu, and then select a new date range.

To view your Site Overlay report for another page of your website, navigate to another page on your site, and then click either Pin Point or Heat Map.

Use the Visitor screen size drop-down list to view the various screen size visitors are using when viewing your site.

NOTE: If you have problems viewing Site Overlays, verify that you have the provided JavaScript snippet code to your website. For more information, see Adding Real-Time JavaScript to Your Site.