How do I renew my certificate?
To renew an expiring SSL certificate, you must purchase a certificate-renewal credit and then follow the provided instructions for requesting a certificate renewal.
We prompt you to renew expiring SSL certificates via email. Renewal notices are sent 120, 90, 60, 45, and 30 days prior to the certificate's expiration date.
To renew an expiring SSL certificate
- Log into your Account Manager.
- In the My Products section, select SSL Certificates.
- Find the SSL Certificate that you want to renew. You may need to navigate to a different page if you have more than one page of products.
- Click the SSL certificate name.
- To the right, choose the renewal duration, click Continue, and then follow the checkout process.
- After completing your purchase, you will be returned to the SSL Certificates area to continue with the renewal application process.
- On the Manage SSL Certificates page, click Manage Certificate next to the certificate name for which you just purchased a renewal credit.
- In the Filters list, click Credits.
- Click Request Certificate next to the certificate you want to renew and follow the prompts.
NOTE: A certificate can be renewed up to 30 days prior to the expiration date. The
renewal credit may be used 30 days prior to the expiration date. If the SSL certificate is allowed to expire, the
renewal credit must be purchased no later than 30 days after the expiration date.
If the SSL certificate is allowed to expire, and the certificate renewal credit has not been used, the visitor's
browser will display a warning upon entering the website area that was previously protected with your SSL certificate.
Even if you purchase a renewal credit, you must be apply the renewal credit before the expiration date will be updated
on your certificate.
If the SSL certificate renewal credit was purchased but not used, and the certificate has been expired for more than 30
days, then the account will require the full vetting process again before the renewed certificate can be issued.