Reset Your Dedicated Server's Password
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Last Updated:
July 21, 2008 9:47 AM
If you cannot remember the root password for your dedicated server, we will need to reset it for you. Due to the nature of the task, this will incur a small fee.If this is acceptable, create a Trouble Ticket from within the Dedicated Hosting Manager and include the following:
- Acceptance of the $25 password reset fee.
- The last four digits of a credit card on file on your account that you wish to use for the fee.
- You will need to use the password sync feature in the dedicated hosting manager to specify what you wish the password to be reset to.
To Sync your Password
- Log into your Account Manager.
- Under the My Products section, select Servers.
- Click Launch Manager next to the server account that you would like to manage. The Dedicated Hosting Manager opens in a new window.
- Under Support, select Sync Password.
- Enter the password you wish for us to reset to.