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Getting Started Articles

Canceling Your Hosting Account

Canceling your hosting account will delete all of your Web site files that you have...

Setting up Your Hosting Account

After you purchase a hosting plan, you need to log in to your Account Manager to...

Activating Your Hosting Account

Thank you for your hosting purchase. After you purchase a hosting plan, your account...

Changing Your Hosting Account Password (FTP Password)

If necessary, you can use the Hosting Control Center to change the password for your...

Upgrading Your Hosting Account

If you find that you need additional space, bandwidth, or features for your Web site,...

Moving a File from One Directory to Another Using the File Manager

To move a file in your hosting account from one directory to another using the Hosting...

Using the File Manager Filmstrip Feature

The Filmstrip feature in the File Manager displays all images within a single...

Performing Actions on Multiple Files or Folders in the File Manager

You can Copy, Move, Rename, or Delete multiple files or directories using the File...

Using the Drag and Drop Feature in the File Manager

Using a drag and drop method within your File Manager, you can copy or move files and...

Sorting the File List in the File Manager

Using the File Manager in the Hosting Control Center, you can sort lists of files and...

Accessing Your File Manager in the Hosting Control Center

The File Manager, located in the Hosting Control Center, provides a way to easily...

Choosing a Hosting Plan

The operating system of your hosting account determines what scripting languages and...

How Long Does it Take to Setup/Upgrade/Downgrade my Shared Hosting Account?

Linux Initial setup of your Linux shared hosting typically takes 30 minutes....

Where Can I Find My Customer Number?

You can find your customer number in the Customer Info & More area of your Account...

Which Forms of Payment Can I Use for my Hosting Account?

Currently, we accept credit cards and wire transfers for all of our hosting accounts....

What does it mean to host a domain?

Hosting (also known as Web site hosting or Web hosting) is the business of housing,...

Retrieving Your Customer Number or Password

To log in to your account you need to have your customer number and password. If you...

What Does it Mean to Host a Domain?

Hosting (also known as Web site hosting or Web hosting) refers to housing, serving,...

How Do I Log in to My Account Manager?

You can manage many of the settings for your products and services from within your...

Using the File Manager in the Hosting Control Center

The File Manager, located in the Hosting Control Center, allows you to manage the...

Getting Started With Your Windows Shared Hosting Account

This guide assists you in getting started with your Windows Shared Hosting account....

Editing Web Site Content Through the File Manager

You can edit existing and create new Web site content through the File Manager in your...