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Changing Your Password on a Dedicated or Virtual Dedicated Server              

Select an option below for instructions to reset your server's password. Both Linux...

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Dedicated Server or a Dedicated Server, some...

Request Additional IP Addresses for Your Virtual Dedicated/Dedicated Server

All of our servers include up to 3 IP addresses with the account. You are allocated...

How Long Does it Take to Set Up My Dedicated Server?

It may take up to 72 hours for the server option to appear in your account. Once this...

Binding Additional IP Addresses in My Dedicated Windows Hosting Account

If you have recently ordered additional IP addresses for a dedicated Windows server,...

What software is installed on my Windows dedicated server?

The following software is installed on your Windows dedicated server after setup:...

Reset Your Dedicated Server's Password

If you cannot remember the root password for your dedicated server, we will need to...

Add FTP Backup Space to Your Virtual Dedicated/Dedicated Server

The page you are looking for has been moved. If your browser does not automatically...

Requesting a SMTP Relay Limit Increase

In order to request an SMTP relay limit increase for your virtual dedicated or...

Expert Hands Custom Support

Make the most of your Dedicated/Virtual Dedicated Server by letting our expert staff...

Create a Form Mailer for Windows Virtual Dedicated/Dedicated Servers

To use an ASP form-mailer on a Windows Dedicated or Virtual Dedicated server, create a...

How do I use the Password Vault?

The Password Vault allows you to store all of the user names and passwords associated...

Update DNS on Your Dedicated/Virtual Dedicated Server

If you have a Windows dedicated server running Plesk 8.6 or lower or are using the DNS...

What if I've reached my virtual dedicated/dedicated server's bandwidth allotment?

Bandwidth is a measurement of the amount of data allowed to pass between a...

Virtual Dedicated/Dedicated Server Quick Reference Guide

This Quick Reference guide will help you to get started with your Virtual...

How to FTP to Your Server

To upload files to your server, you need an FTP client. FTP stands for File Transfer...

Review Your Virtual Dedicated/Dedicated Server's Bandwidth Usage

Bandwidth is a measurement of the amount of data allowed to pass between a...

How to Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

How Can I Configure My Server for External Web Access?

To configure your dedicated server for external Web access: From the Start Menu ,...

What is a dedicated server?

Unlike normal hosting plans, which put many customers' accounts on a single server, a...

Selling a Server Qualification Checklist

When to Sell a Virtual Dedicated Server vs. a Dedicated Server Virtual Dedicated...

Get Support Assistance for Your Virtual Dedicated/Dedicated Server

If you need help with your virtual dedicated/dedicated server, you can describe the...

Is there a way for me to start over with my dedicated server?

If, at any time, you want to revert to a clean setup on your dedicated server, you can...

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of...

What is open_basedir?

The open_basedir function defines the locations or paths from which PHP is allowed to...

Can I Run Windows Update on My Dedicated Windows Servers?

Yes. You are the only person who is using your dedicated server. It is yours to do...

Tips for Server Health and Maintenance

Maintenance is an important part of server management. By making sure that your...

Dedicated Hosting Support Options

Our hosting support team is available to assist you with the management and...

Migrate a Web Site from a Shared Hosting Account

Before you attempt to migrate your hosting content, make sure you have created a...

How do I run updates on my dedicated server?

All updates regarding patches, software, and bug fixes are the responsibility of the...

Purchase Additional Disk Space for Your Dedicated Server

The base plan includes 1-120GB Hard Drive or you can double your disk space by...

Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

To Create a Trouble Ticket Log into your Account Manager . From the My...

Request a Power Cycle (Reboot)

You can request a power cycle of your server in the Virtual Dedicated/Dedicated...

Remove a Virtual Dedicated/Dedicated Server Add-On

If you no longer need a certain virtual dedicated/dedicated server add-on, you may...

Review Virtual Dedicated/Dedicated Server Email Usage

Review Your Server's Email Usage Log in to your Account Manager . From the My...

Upgrade/Downgrade the Processor on a Dedicated Server

Our base plan includes an Intel® Celeron 2.0GHz processor. Celeron CPU power may...

Upgrade/Downgrade RAM on a Dedicated Server

To purchase additional RAM Log in to your Account Manager . From the My...

Setting up Your Dedicated Server

Once you have built and purchased your dedicated server, you can finish setting it up...

Can I partition my Windows Dedicated or Virtual Dedicated Server?

Yes, you can partition the second, non-primary hard drive of any Windows dedicated or...