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Expert Hands Custom Support

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Last Updated: November 12, 2008 3:40 PM

Make the most of your Dedicated/Virtual Dedicated Server by letting our expert staff solve technical issues or modify your server to fit your specific needs. Fees incurred as a result of equipment or service error will be refunded.

Expert Hands Custom Support Available Services:

  • Advanced technical support for system problems, such as server availability and other network or system related issues.
  • Version upgrades and advanced troubleshooting on Plesk, Apache, Qmail and others.
  • Database assistance, such as data import/export.
  • Installation of SSL Certificates.
  • Setup of Plesk, Simple Control Panel and cPanel Domains and DNS.
  • Setup of your Hosting Account.
  • Hosting Control Panel functions.
  • Product and Environment Q&A, including versions, limitations and restrictions.
  • Walk-through for the Getting Started Guide.
  • Password checks.

NOTE: See What is the Assisted Service Plan for other support services.