Frequently Asked Questions

Plesk Articles

Why is my Parallels Plesk Panel name server not listed in the Parallels Plesk Panel Services Monitor?

Symptoms: Parallels Plesk Panel name server is not listed in the Parallels Plesk...

Can I brand the Parallels Plesk Panel interface with my own logo?

Parallels Plesk Panel lets you brand the interface with your own logo. This will...

Setting up Email Accounts in Parallels Plesk Panel

You can use Parallels Plesk Panel to set up POP3 email accounts for your domain. Log...

Getting Started with Your Windows Server Using Parallels Plesk Panel

This guide will assist you in getting started with your Windows Virtual Dedicated...

Accessing Your Parallels Plesk Panel Webmail

If you have Webmail enabled in Parallels Plesk Panel, you can access your email at:...

Accessing Plesk on Your Dedicated Server

The Parallels Plesk Panel control panel enables simple, convenient management of your...

Can I customize the appearance of Parallels Plesk Panel?

You can customize the user interface of Parallels Plesk Panel using one of the...

Where can I find more information about Parallels Plesk Panel?

For comprehensive Parallels Plesk Panel documentation, visit the Parallels website .

Why do I receive an error when using Parallels Plesk Panel FTP Domain Backup?

Some of the information in this article is advanced material we make available as a...

Getting Started with Your Windows Server Using Parallels Plesk Panel 10

This guide will assist you in getting started with your Windows® Server using...

Why doesn't Parallels Plesk Panel start?

If your Parallels Plesk Panel service is not running under the Local System account...

Installing an SSL Certificate in Parallels Plesk Panel

Once your certificate has been issued, you can download it. For more information, see...

Retrieving Your MS SQL Database Admin Password

Some of the information in this article is advanced material we make available as a...

Setting up DNS with Your Parallels Plesk Panel 10 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your dedicated or...

Why can't I log in to Parallels Plesk Panel Webmail?

If your password is rejected when you log in to Webmail, your email might be disabled....

Enabling Web Statistics in Parallels Plesk Panel

If you use Parallels® Plesk Panel on your server, you can enable its Web...

Getting Started with Your Server Using Parallels Small Business Panel

This guide will assist you in getting started with your server running the Parallels...

How do I customize Script Dir on my server running Parallels Plesk Panel?

Some of the information in this article is advanced material we make available as a...

Why does Dr.Web AntiVirus send me notification emails?

Dr.Web® AntiVirus restricts licensing to 15 email addresses. If you set up more...

Adding a Domain Name and Creating a Website in the Parallels Small Business Panel

Adding a domain name to the Parallels Small Business Panel is the first step toward...

How do I patch MailEnable on my Windows Parallels Plesk Panel server?

Some of the information in this article is advanced material we make available as a...

I upgraded Parallels Plesk Panel, why isn't my correct Parallels Plesk Panel license displaying?

After you purchase an upgrade for Parallels Plesk Panel, you need to log in to...

Setting up Users and Defining Roles in the Parallels Small Business Panel

As an administrator in the Parallels Small Business Panel, you can create users and...

How do I fix an ACL issue on my Dedicated Windows Server after patching MailEnable?

If you are experiencing ACL Issues on your Dedicated Windows server with Parallels...

Upgrading to Parallels Plesk Panel on Your Dedicated Server

If you previously purchased your dedicated server without a control panel, you can...

Setting up Email Using the Parallels Small Business Panel

Email addresses are automatically created when you create a new user in the Parallels...

Why is Webmail in Parallels Plesk Panel 8.1 for Fedora 4 or CentOS 4 not working?

Symptom: Webmail in Parallels Plesk Panel 8.1 for Fedora 4 and CentOS 4 doesn't work...

Adding SpamAssassin to Your Parallels Plesk Panel Server

SpamAssassin Anti-Spam Software provides a configuration interface for spam rules,...

Setting up Nameservers for the Parallels Small Business Control Panel

The Parallels Small Business Panel automatically creates a zone file for any domain...

Plesk for Windows Quick Reference Guide

This Quick Reference guide will help you to get started with Parallels Plesk Panel for...

Setting up File Sharing on the Parallels Small Business Panel

Using file sharing on the Parallels Small Business Panel lets users within the...

Applying Microsoft Database Engine (MSDE) Service Pack 4

Some of the information in this article is advanced material we make available as a...

Update DNS on Your Dedicated/Virtual Dedicated Server

If you have a Windows dedicated server running Parallels Plesk Panel 8.6 or lower or...

How do I enable CDO.MESSAGE with MailEnable?

Some of the information in this article is advanced material we make available as a...

What is Parallels Plesk Panel?

Parallels Plesk Panel is a server management control panel from Parallels , and is...

Changing Your Plesk Login Lock Time

You can change the amount of idle time Parallels Plesk Panel allows before logging you...

Plesk Pack Features for Your Server

You can add the following features to your server running Parallels Plesk® Panel...