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Cancelling Protected Registration

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Last Updated: August 6, 2009 2:28 PM

Protected Registration and the domain are tied together, so the best way to cancel the service is to prevent it from auto-renewing by disabling the auto-renewal feature for the Protected Registration in the "Payments & Renewing Items" and let it naturally expire.

To Remove Protected Registration Prior to the Domain Renewal:

  1. Log in to your Account Manager.
  2. In the Renewals & Upgrades section, click Payments & Renewing Items.
  3. From your list of products, select the checkbox next to Protected Registration for the domain you want to modify.
  4. Above your list of products, click the Auto Renew button.
  5. In the Auto Renew Product section on the right, select Disable Auto Renew.
  6. In the Notice area, specify whether you want to allow the protected domain to expire.
  7. Click Save Changes.

To Remove Protected Registration After Auto-Renewal:

Complete a Request to Cancel Protected Registration.

To Cancel Protected Registration and the Domain within the First 5 Days (5 days = exactly 120 hours from initial registration):

Contact customer support for help with your request.