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Setting Up Email on Your BlackBerry

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Last Updated: September 14, 2007 4:06 PM

To integrate a BlackBerry account with your email

  1. From an Internet browser, log on to your BlackBerry account.
  2. Click Set up BlackBerry Internet Email.
  3. Under Services, click E-mail Accounts.
  4. Click Set Up Account.
  5. Enter your full email address (for example, name@coolexample.com), then enter and confirm your password. Click Next
    • If the integration fails, you may receive the error "We were unable to configure this email account. Please tell us how you access your e-mail by selecting an option below." This indicates that the integration may have failed because you typed the wrong account information. If this is the case, repeat steps 1 to 4.
    • If the integration is not complete because additional information is missing, proceed to the next steps to make certain all information is entered.
  6. Click Next.
  7. Under Internet Service Provider E-mail (POP/IMAP), select I use Microsoft Outlook or Outlook Express.
  8. NOTE: You may also select "I can access my mailbox using a Web browser (Outlook Web Access)", or "I always use Microsoft Outlook to access my mailbox" under Microsoft Outlook/Exchange or "I can access my mailbox using a Web browser (iNotes)" or "I always use Lotus Notes to access my mailbox" under Lotus Notes/ Domino.

  9. Click Next.
  10. Click Submit.
  11. Verify your email address, user name, and password.
  12. Specify whether to Leave messages on mail server or Utilize SSL.
  13. Click Submit.