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What do I do if I am having trouble connecting to my email account through Outlook or Outlook Express?

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Last Updated: September 14, 2007 4:01 PM

If you experience trouble connecting to your email account using Outlook and Outlook Express, check your email account settings. One of the more common causes of connection problems is that the account may be established as an IMAP-based account, instead of a POP3-based account. Your settings should be:

  • Incoming mail server (POP3) - pop.secureserver.net
  • Outgoing mail server (SMTP) - smtpout.secureserver.net

Also, make certain you are entering your full email address (for example, name@coolexample.com) for your user name.

For more information about setting up your email account to work with a specific email client, see one of the following tutorials:

Setting up email in Outlook

Setting up email in Outlook Express

Setting up email in Mozilla Thunderbird

Setting up email in Microsoft Entourage