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Frequently Asked Questions

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Email FAQ Articles

What is SMTP Relay?

SMTP Relay, which stands for Simple Mail Transfer Protocol, lets you send email...

How do I set up email on my LG Ally?

Actually, it's easy. Your LG® Ally uses the Android operating system. And we've...

What is push email?

Push email automatically sends new data to an email client or mobile device. This...

What is Spam?

In terms of email delivery, “spam” is unsolicited bulk email. Spam is...

How do I set up email on my Motorola Droid, Droid 2 or Droid X?

Actually, it's easy. Your Motorola® Droid, Droid 2 or Droid X uses the Android...

What is a trusted site in Internet Explorer?

A trusted site is a website that you trust not to damage your computer. If you set...

What is the difference between Email and Email Forwarding?

Email forwarding and email are two different services we offer for retrieving your...

How do I set up email on my Samsung Droid Charge?

Actually, it's easy. Your Samsung® Droid Charge uses the Android operating system....

Making Sense of Email Clients; Desktop and Mobile

Here's the Lowdown: You want to easily access and manage your email from your...

iPhone: Troubleshooting Email

Use the following information to troubleshoot common issues when setting up email on...

How do I set up email on my Samsung Epic 4G?

Actually, it's easy. Your Samsung® Epic 4G uses the Android operating system. And...

Finding Your Email Program's Settings

The settings you need to set up email on your mobile device (iPhone®,...

Outlook 2010: Troubleshooting Email

Use the following information to troubleshoot...

How do I set up email on my Samsung Nexus S?

Actually, it's easy. Your Samsung® Nexus S uses the Android operating system. And...

Can I renew one email account out of my five-pack?

No, you cannot renew a single email account from a three- or five-pack. All email...

Getting Started with Workspace Email

Workspace Email offers access to email, no matter where you are. But did you know that...

How do I set up email on my Samsung Vibrant?

Actually, it's easy. Your Samsung® Vibrant uses the Android operating system. And...

CAN-SPAM Act Guidelines

The CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and...

Why do I have to enter a code to continue sending Workspace Webmail?

If you're prompted to enter a code when you try to send a message using Workspace...

Android: Troubleshooting Email

Use the following information to troubleshoot common issues when setting up email on...

Do CCs and BCCs count against my daily SMTP Relay limit?

Yes. Addresses listed in the CC and BCC fields count against your daily SMTP Relay...

How do I set up email on my HTC Droid Eris?

Actually, it's easy. Your HTC® Droid Eris uses the Android operating system. And...

Editing an Email Forwarding Account

To Edit an Email Forwarding Account Log in to your Account Manager . Click...

Do your email accounts have virus protection?

Yes. Our email accounts include our state-of-the-art Virus Protection system that...

How do I set up email on my HTC Droid Incredible or Incredible 2?

Actually, it's easy. Your HTC® Droid Incredible or Incredible 2 uses the Android...

iPhone: Setting up Email              

We know you're excited to get your email set up on your...

Getting Started with Your Workspace Products

These getting started guides will help you set up and become familiar with your...

How do I set up email on my EVO 4G or EVO Shift 4G?

Actually, it's easy. Your HTC® EVO 4G or EVO Shift 4G uses the Android operating...

How many email messages can I receive per day?

There is no limit on the number of email messages you can receive. The 250 daily...

How do I set up email on my HTC Hero?

Actually, it's easy. Your HTC® Hero uses the Android operating system. And we've...

How many email messages can I send per day?

Your email account includes 250 SMTP relays per mailbox, per day. Each address listed...

How do I set up email on my HTC Inspire 4G?

Actually, it's easy. Your HTC® Inspire 4G uses the Android operating system. And...

What are Email Headers?

Every email message includes a block of text at the top that is referred to as the...

How do I set up email on my HTC myTouch 3G?

Actually, it's easy. Your HTC® myTouch 3G uses the Android operating system. And...

What is a catch-all email account?

A catch-all email account is an address that is specified to receive all messages that...

How do I set up email on my HTC Nexus or Nexus One?

Actually, it's easy. Your HTC® Nexus or Nexus One uses the Android operating...

What is an MX Record?

The MX Records for your domain determine where email that is sent to your domain will...

How do I set up email on my HTC ThunderBolt?

Actually, it's easy. Your HTC® ThunderBolt uses the Android operating system. And...

What is Phishing?

Phishing schemes are attempts to steal sensitive personal information such as...

How do I set up email on my Kindle Fire?

Actually, it's easy. Your Kindle Fire uses the Android operating system. And we've got...