Close Window x

Frequently Asked Questions

Other Languages: Español

Express Email Marketing

Express Email Marketing is an online service that helps you connect with your customers, members, and contacts through permission-based email marketing. Express Email Marketing helps you build and maintain a 100% permission-based subscriber list, nurture customer relationships, and grow your business through the scheduled delivery of email newsletters, announcements, promotions, and other targeted email campaigns.

More Express Email Marketing FAQ and Articles

Express Email Marketing Articles

What is a subscriber?

Subscribers are customers, members, contacts or any individuals who gave you...

Changing Account Settings for Your Express Email Marketing Account

Once you have created your Express Email Marketing® account settings, you can...

What is a confirmed opt-in policy?

Express Email Marketing® uses a confirmed opt-in policy to ensure, by email, that...

Adding Subscribers to Your List Manager in Express Email Marketing

You can add subscribers or import your subscriber list into Express Email...

Does Express Email Marketing come with email addresses?

No, Express Email Marketing® does not provide a list of subscribers for your email...

What are interest groups in Express Email Marketing?

In Express Email Marketing® you can organize and target your subscribers'...

What is the difference between an Active and Unverified status in Express Email Marketing?

In Express Email Marketing®, "Active" status indicates subscribers whose email...

Getting Started with Express Email Marketing

Express Email Marketing® is an online service that connects you with your...

How does spam affect my Express Email Marketing campaign?

Spam is unsolicited email or junk mail, however, not all unsolicited email is spam. A...

Reports of Spam or Excessive Bouncebacks Will Result in the Suspension of Your Account

Express Email Marketing® accounts are suspended if there are multiple reports of...

What types of reports are available?

Express Email Marketing® reports show you the results of your efforts in terms of...

Glossary for the Campaign Editor in Express Email Marketing

You can use the command buttons in the Express Email Marketing® campaign editor to...

Creating an Express Email Marketing Campaign

With Express Email Marketing®, you can create email campaign mailings to send to...

Scheduling an Express Email Marketing Campaign

After you create and personalize an Express Email Marketing® campaign, you can...

Working with the Image Gallery in Express Email Marketing

The Express Email Marketing® image gallery gives you access to thousands of...

What is Express Email Marketing?

Express Email Marketing® is an online service that connects you with your...

Viewing Response Reports

Express Email Marketing® provides five different types of response reports, based...

Does Express Email Marketing help me comply with anti-spam legislation?

Yes. The Controlling the Assault of Non-Solicited Pornography and Marketing Act of...

Pasting from Microsoft Word into an Express Email Marketing Campaign

When pasting from Microsoft Word® directly into an Express Email Marketing®...

What is a campaign mailing?

With Express Email Marketing, you can create campaign mailings, or email messages, to...

Creating Surveys

You can use Express Email Marketing® to create a survey, using a variety of...