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Frequently Asked Questions

Configuring Articles

Can I partition my Windows Dedicated or Virtual Dedicated Server?

You can partition the second, non-primary hard drive of any Windows dedicated server...

How do I configure Smarthost on my Windows server using Mailenable?

To configure Smarthost on a Windows server using MailEnable: Log in to your...

How do I configure Smarthost on my Windows server using Internet Information Services(IIS) SMTP?

To configure Smarthost on your windows server using IIS SMTP: Log in to your...

How do I install software on my Windows virtual dedicated server?

Some of the information in this article is advanced material we make available as a...

Installing MSDE on a Windows Virtual Dedicated Server

The following only applies to Windows® Virtual Dedicated Servers not running...

Installing Tomcat on Your Windows Virtual Dedicated Server

Tomcat is an application server used to execute Java code contained both in Java...

What can I install on my Windows virtual dedicated server?

You may install anything you want to on your virtual dedicated server—as long as...

What is Bandwidth Overage Protection?

Bandwidth Overage Protection shields you from bandwidth overage charges by...

Can I install a control panel other than Plesk on my virtual dedicated server?

Yes, you can purchase and install any control panel on your virtual dedicated server.

Are there any restrictions on the content I can keep on my virtual dedicated server account?

As long as the material does not violate the regulations listed in the license...

Synchronizing Your Server's Passwords

Syncing your server password will update the login credentials on file for the server...

Rebooting Your Windows Virtual Dedicated Server

You can request a power cycle of your server using the Virtual Dedicated Hosting...

How long does setting up my virtual dedicated server take?

Setting up your server can take up to 29 hours. It may take up to 24 hours for the...