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Changing Your Password on a Dedicated or Virtual Dedicated Server              

Select an option below for instructions to reset your server's password. Both Linux...

How do I run updates on my virtual dedicated server?

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Can I Run Windows Update on My Virtual Dedicated Windows Servers?

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Request Additional IP Addresses for Your Virtual Dedicated/Dedicated Server

All of our servers include up to 3 IP addresses with the account. You are allocated...

Generating a Strong Password

Creating a Strong Password A password is your first and last line of defense in...

Add FTP Backup Space to Your Virtual Dedicated/Dedicated Server

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Requesting a SMTP Relay Limit Increase

In order to request an SMTP relay limit increase for your virtual dedicated or...

Expert Hands Custom Support

Make the most of your Dedicated/Virtual Dedicated Server by letting our expert staff...

Is there a way for me to start over with my virtual dedicated server?

If, at any time, you want to revert to a clean setup on your virtual dedicated server,...

Adding Bandwidth Overage Protection to My Account

Here's the Lowdown: In the Support section of the Hosting Control Center , you...

How Long Does it Take to Setup My Virtual Dedicated Server?

It may take up to 24 hours for the server option to appear in your account. Once this...

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of...

Migrate a Web Site from a Shared Hosting Account

Before you attempt to migrate your hosting content, make sure you have created a...

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Dedicated Server or a Dedicated Server, some...

Update DNS on Your Dedicated/Virtual Dedicated Server

If you have a Windows dedicated server running Plesk 8.6 or lower or are using the DNS...

What if I've reached my virtual dedicated/dedicated server's bandwidth allotment?

Bandwidth is a measurement of the amount of data allowed to pass between a...

Virtual Dedicated/Dedicated Server Quick Reference Guide

This Quick Reference guide will help you to get started with your Virtual...

How to FTP to Your Server

To upload files to your server, you need an FTP client. FTP stands for File Transfer...

Review Your Virtual Dedicated/Dedicated Server's Bandwidth Usage

Bandwidth is a measurement of the amount of data allowed to pass between a...

How to Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

What can I do with a virtual dedicated server?

Compared to shared hosting accounts, a virtual dedicated server offers you more power...

Selling a Server Qualification Checklist

When to Sell a Virtual Dedicated Server vs. a Dedicated Server Virtual Dedicated...

Virtual Dedicated Hosting Systems Explained

Virtual Dedicated Servers offer affordable flexibility for sites that need full...

Get Support Assistance for Your Virtual Dedicated/Dedicated Server

If you need help with your virtual dedicated/dedicated server, you can describe the...

How do I use the Password Vault?

The Password Vault allows you to store all of the user names and passwords associated...

Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

To Create a Trouble Ticket Log into your Account Manager . From the My...

Request a Power Cycle (Reboot)

You can request a power cycle of your server in the Virtual Dedicated/Dedicated...

What is open_basedir?

The open_basedir function defines the locations or paths from which PHP is allowed to...

Is there functionality that is not available to my Windows virtual dedicated server?

Due to the nature of virtualization software, some system functionality is not...

How Can I Configure my Server for External Web Access?

Your server should already be configured for external Web access. If for some reason...

Virtual Dedicated Hosting Support Options

Hosting support is available to assist you in the management and maintenance of your...

Reset Your Virtual Dedicated Server's Password

Reset Your Virtual Dedicated Server's Password Log into your Account Manager ....

Remove a Virtual Dedicated/Dedicated Server Add-On

If you no longer need a certain virtual dedicated/dedicated server add-on, you may...

Review Virtual Dedicated/Dedicated Server Email Usage

Review Your Server's Email Usage Log in to your Account Manager . From the My...

Verifying Domains in Google Webmaster Tools

Using Webmaster Tools you can access crawl statistics, recent queries, errors, and...

Setting up Your Virtual Dedicated Server

Once you have built and purchased your virtual dedicated server, you can finish...

Managing Your Virtual Dedicated Server

You can use the Virtual Dedicated Hosting Manager — available through the...

How do I get help with my virtual dedicated server?

If you need help with your virtual dedicated server account, you can describe the...

Can I partition my Windows Dedicated or Virtual Dedicated Server?

Yes, you can partition the second, non-primary hard drive of any Windows dedicated or...

Tips for Server Health and Maintenance

Maintenance is an important part of server management. By making sure that your...

What software do you install on my Windows virtual dedicated server?

The following software is installed on your Windows virtual dedicated server:...

Can I install Windows patches on my Virtual Dedicated Server?

No, you cannot install patches in your Windows Virtual Dedicated Server account...