Frequently Asked Questions

Help Center Search

FAQ Articles

Can I host my Web site anywhere using WebSite Complete?

If you are using any version of WebSite Complete without the commerce feature (and a...

What kind of eCommerce shopping cart can I host with you?

We fully support the WebSite Complete shopping cart system. Other than that, our...

Which Gateways work with Website Complete?

The following payment gateways work with WebSite Complete: Card Service...

Can I restore my WebSite Complete project from the files in my FTP directory?

No, you can only restore WebSite Complete projects from files backed up in WebSite...

Does WebSite Complete offer a discussion forum?

WebSite Complete offers a Guestbook plug-in that can also be used as a basic...

I am getting a connection error when I try to publish my site.

To resolve this publishing error, change your passive mode setting. This typically...

Can WebSite Complete Professional templates be used in Dreamweaver or Flash?

The WebSite Complete templates were not designed to be used with Dreamweaver or Flash....

Do you have a Macintosh version of your Web site software?

A Macintosh version of WebSite Complete has not been developed, and at present, we do...

What plug-ins does WebSite Complete offer?

WebSite Complete offers many free plug-ins with the application. These include: ...

What version of WebSite Complete am I using?

To find your current version of WebSite Complete, start your WebSite Complete...

Which type of project should I choose for my WebSite Complete project?

To help you decide on a Project Type for your WebSite Complete project, the pages...

How do I build an online store?

We recommend using WebSite Complete to create your Web site and eCommerce solution or...