Frequently Asked Questions

Help Center Search

Why do I need Passive FTP?

Print this Article
Comment on this Article
Last Updated: October 26, 2009 3:13 PM

Because your hosting account and your WebSite Complete project are now behind a firewall, you must enable Passive FTP in your WebSite Complete account to publish your website.

You also need to enable Passive FTP if you have a dedicated IP or an SSL certificate associated with your hosting account and your WebSite Complete project, because your account is now located on a server with more advanced security. The change is to ensure a continued high level of security for your site and any customer information that you may be collecting through your site.