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Frequently Asked Questions

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Site Analytics

Site Analytics gives you vital real-time data about your visitors such as how many people visit your site, what paths they take through your site, and where in the world they live.

There are more than 30 reports in all. You can use this information to eliminate costly errors, focus your offerings, and target new customers.

More Site Analytics FAQ and Articles

Site Analytics Articles

Installing the Site Analytics WordPress Plugin

Site Analytics gives you access to real-time statistics to grow your online presence....

Enabling Real Time Stats in Site Analytics

Real-time reporting lets you see your site's statistics immediately. This feature...

Accessing Your Site Analytics Account

Once you've set up your Site Analytics account, you can can easily access it and find...

Adding Real-Time JavaScript to Your Site

Enabling Site Analytics real-time stats alone is not enough to collect data from your...

Generating a Report in Site Analytics

Site Analytics lets you view real-time reports about your website's visitors, which...

What happens if I remove my primary domain Site Analytics account?

You can set up separate Site Analytics accounts for each subdomain and aliased domain...

Changing Your Site Analytics Password

For security reasons, it is important to keep your Site Analytics account password...

What's the difference between the standard stats package and Site Analytics?

Site Analytics adds the following powerful new features to your standard stats...

Adding Site Analytics to a Subdomain or Non-Primary Hosted Domain

You can set up separate Site Analytics Accounts for each subdomain and non-primary...

How is Site Analytics Real Time Stats reporting affected by multiple domains?

When a hosting account using real-time reporting adds a domain, the resulting...

Setting up Site Analytics

Site Analytics adds a new dimension to how you develop and manage your hosted website....

Getting Started Guide for Your Site Analytics Account

This guide assists you to get started with your Site Analytics account. You can...

Does using real-time stats slow down page loads on my site?

Yes. Up to 0.1 seconds are added to the load time of a page. This time may vary with...

Do real-time stats in Site Analytics capture the same data as log files?

No. Real-time reporting is a page-oriented system. This means when a user views a Web...

Is real-time data available immediately in Site Analytics?

With the exception of exit page data, Site Analytics accounts with real-time stats...

What is the benefit of real-time stats over traditional Site Analytics?

Real-time stats report data within seconds so the impact of site changes on traffic...

What is Site Analytics?

Site Analytics adds a new dimension to how you develop and manage your hosted website....

Site Analytics Data Definitions

The following terms are used in Site Analytics reports. These calculations are based...

Accessing Log Files in Site Analytics

If you use our hosting with Site Analytics, you can download a copy of your archived...