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Why Is My Secure Site Not Displaying the "Padlock" Icon in the Browser's Status Bar?: If any site element — an image, for example — is being queried from...
What Is the Encryption Strength of Your SSL Certificates?: All of our SSL certificates support both industry-standard 128-bit and high-grade...
How Do I Monitor the Progress of My Certificate Request?: You can monitor the status and progress of your certificate request in the...
What is browser ubiquity?: The term "browser ubiquity" describes an SSL certificate's browser...
Which browsers are your SSL certificates compatible with?: Our root certificate — the Valicert Class 2 Policy Validation Authority —...
Why is my SSL certificate request not approved yet?: As long as you provide the correct company information and documentation, the...
How will my customers know that my site is secure?: An "https://" prefix in the URL and a key or padlock icon in the browser's...
What happens if I don't install the intermediate certificate?: Failure to properly install our intermediate certificate along with the issued SSL...
Requesting Your SSL Certificate: In order to request an SSL certificate, you must submit a certificate request to our...
What happens if validation fails?: If we are unable to authenticate the submitted information, the certificate request...
How do I obtain a Domain Authorization Letter?: If we are unable to verify a certificate-requesting entity's domain registration and...
How do I install an intermediate certificate?: Once your SSL certificate has been issued, you will receive an email message...
Installing Your SSL Certificate: Once signed and issued, you will receive an email message that allows you to download...
What information do you validate, and why?: Our authentication process ensures the highest level of trust. Only through thorough...
What if I lose my password?: We cannot retrieve a lost SSL account password. If you forgot your password, you may...
Actioncast: Setting Up SSL Certificates: In this Actioncast, learn how to set up your SSL Certificate credit. Setting Up SSL...
How do I renew my certificate?: To renew an expiring SSL certificate, you must purchase a certificate-renewal credit...
Can I use a standard SSL Certificate on an aliased domain in Shared Hosting?: No. Because an SSL certificate only works properly with the domain for which it is...
What is an intermediate certificate?: In order to enhance the security of the Root certificate we have created two...
How long does it take to issue an SSL certificate?: Deluxe SSL Certificates If all required documentation has been successfully...
Where can I find the certificate information for a Standard Single Domain SSL certificate?: An "https://" prefix in the URL and a key or padlock icon in the browser's...
What is the difference between a Deluxe and a Standard SSL Web Server Certificate?: This Certification Authority (CA) is offering two types of SSL certificates: Deluxe...
How do I check my SSL Status?: An SSL certificate authenticates the identity of your Web site to visiting browsers...
Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center: An SSL certificate authenticates the identity of your Web site to visiting browsers...
What does my SSL Status mean?: An SSL certificate authenticates the identity of your Web site to visiting browsers...
Actioncast: Setting Up SSL Certificates for Third-party Hosting Accounts: In this Actioncast, learn how to set up your SSL certificate credit for a third-party...

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