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Why am I getting errors with my CSR request?

When you generate your Certificate Signing Request (CSR) and put it into our online...

Requesting Your SSL Certificate

Once you have purchased your certificate, you can start the certificate request...

How do I upload required documents for your review?

You may need to provide certain documents such as articles of incorporation, personal...

Why am I getting a warning about allowing SSL v2?

If you run a PCI compliance scan or you're trying to configure your server, you may...

How will my customers know that my site is secure?

An "https://" prefix in the URL and a key or padlock icon in the browser's status bar...

Where can I find the certificate information for a Standard Single Domain SSL certificate?

An "https://" prefix in the URL and a key or padlock icon in the browser's status bar...

What Is the Encryption Strength of Your SSL Certificates?

All of our SSL certificates support high-grade 256-bit encryption. The actual...

How do I know my secure certificate is safe from vulnerabilities?

Our Certificate Authority validates the identity of an entity purchasing an SSL...

Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center

An SSL certificate authenticates the identity of your website to visiting browsers and...

What does my SSL Status mean?

An SSL certificate authenticates the identity of your website to visiting browsers and...

How do I renew my certificate?

To renew an expiring SSL certificate, you must purchase a certificate-renewal credit...

How Do I Monitor the Progress of My Certificate Request?

You can monitor the status and progress of your certificate request in the...

Installing Your SSL Certificate

Once signed and issued, you will receive an email message that allows you to download...

What is the difference between a Deluxe and a Standard SSL Web Server Certificate?

This Certification Authority (CA) is offering two types of SSL certificates: Deluxe...

Why Is My Secure Site Not Displaying the "Padlock" Icon in the Browser's Status Bar?

If any site element — an image, for example — is being queried from...

How do I check my SSL Status?

Your SSL Status represents the status of any Standard Single Domain SSL certificate...

What is your criteria for accepting Domain Authorization Letters?

If we are unable to verify the certificate requestor's domain control (i.e., we cannot...

Why am I getting an invalid key length error?

Here's the Lowdown: To help keep your site secure, we require a 2048 bit key length....

What is the difference between a Deluxe High-Assurance and a Standard SSL Certificate?

The main difference between the Deluxe High-Assurance and Standard SSL Certificates...

What is browser ubiquity?

The term "browser ubiquity" describes an SSL certificate's browser compatibility...

Which browsers are your SSL certificates compatible with?

Our root certificate — the Valicert Class 2 Policy Validation Authority —...

Protecting My Site Against the SSL Vulnerability in Debian GNU/Linux

A recently exposed security flaw in the version of OpenSSL distributed with Debian...

What is an intermediate certificate?

In order to enhance the security of the Root certificate we have created two...

How long does it take to issue an SSL certificate?

Deluxe SSL Certificates If all required documentation has been successfully...

How do I obtain a Domain Authorization Letter?

If we are unable to verify a certificate-requesting entity's domain registration and...

What happens if validation fails?

If we are unable to authenticate the submitted information, the certificate request...

Why is my SSL certificate request not approved yet?

As long as you provide the correct company information and documentation, the...

What information do you validate, and why?

Our authentication process ensures the highest level of trust. Only through thorough...

HTTP vs. HTTPS

HTTP, or hypertext transfer protocol, is the way a Web server communicates with...

Can I use a standard SSL Certificate on an aliased domain in Shared Hosting?

You cannot use a standard SSL because standard SSLs only work properly with the domain...

Why does my Palm OS device not recognize my secure certificate as valid?

Here's the Lowdown: Palm devices cannot communicate with servers that have SSL...

What happens if I don't install intermediate certificates?

Failure to properly install intermediate certificates along with the issued SSL...

How do I install an intermediate certificate?

Once your SSL certificate has been issued, you will receive an email message...

How do I purchase and set up an SSL for Intel vPro?

To use one of our SSL certificates for Intel® vPro™, purchase a Deluxe SSL...