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Frequently Asked Questions

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Downloading an SSL Certificate

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Last Updated: January 26, 2012 11:42 AM

After your certificate request is approved, you can download your primary and intermediate certificate from within the SSL application.

To Download your Certificate

  1. Log in to your Account Manager.
  2. Click SSL Certificates.
  3. Next to the certificate you want to manage, click Launch.
  4. From the Filters list, click Certificates and then click the common name for the certificate you want to download.
  5. Click Download.
  6. From the Server type field, select the server on which you're installing the certificate.
  7. Click Download Certificate and specify a location to save the file.
  8. Click Close.

If you need help installing the certificate, see the Installing an SSL: Server Instructions .

NOTE: If you are moving your SSL certificate to a new server, if your server has crashed, if you have lost your private key, or receive an error message that the private key does not match you re-key your certificate. See Re-keying an SSL Certificate for more information.