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Troubleshooting Articles

Why can't I see my store online after I published? I am getting a 404 error.

You may be unable to immediately see your Quick Shopping Cart storefront if you have...

Errors Installing the QuickBooks Web Connector

This list illustrates common errors that you may receive when using the Quickbooks Web...

Why is QuickBooks displaying duplicate Quick Shopping Cart sales receipts?

QuickBooks may display duplicate Quick Shopping Cart sales receipts because you've...

Why doesn't my new Favicon display?

Various issues could prevent your new favicon from displaying correctly after you have...

Verifying Custom HTML Using the HTML Validator Tool

Quick Shopping Cart supports the use of custom XHTML on select pages to allow greater...

Why do some products not display in product Quick Shopping Cart searches?

Quick Shopping Cart uses MySQL, which uses "Stopwords" to compile product...

Why is the layout of my Quick Shopping Cart storefront distorted?

If you are using a GIF image file in your Quick Shopping Cart storefront...

Why is my PayPal account blocking payments from un-encrypted buttons?

During the checkout process from your Quick Shopping Cart storefront, your customers...

Why am I getting a permissions error message from Authorize.Net?

If you are trying to verify a payment or process an order in Quick Shopping Cart and...

Why are my Quick Shopping Cart customers unable to see all of the selected shipping options?

Enabling all of the possible shipping types on the Quick Shopping Cart Shipping...

Why do I get an error when I try to delete the weight-based shipping option?

If you are trying to delete the weight-based shipping option, you may receive the...

Why can't I access Quick Shopping Cart using Internet Explorer?

You may be unable to access the Quick Shopping Cart application because your Internet...

Why is the text not wrapping properly on my storefront?

Text wrapping depends on the the Web browser used to view your Quick Shopping Cart...