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Frequently Asked Questions

Troubleshooting Articles

Why am I getting a permissions error message from Authorize.Net?

If you are trying to verify a payment or process an order in Quick Shopping Cart and...

Verifying Custom HTML Using the HTML Validator Tool in Quick Shopping Cart

Quick Shopping Cart® supports the use of custom XHTML on select pages to allow...

Why is Intuit QuickBooks displaying duplicate sales receipts?

Intuit® QuickBooks® may display duplicate Quick Shopping Cart sales receipts...

Why can't I see my Quick Shopping Cart after I published? I am getting a 404 error.

You may be unable to immediately see your Quick Shopping Cart storefront if you have...

Why is the layout of my Quick Shopping Cart distorted?

If you are using a GIF image file in your Quick Shopping Cart storefront...

Why can't I access my Quick Shopping Cart using Internet Explorer?

You may be unable to access the Quick Shopping Cart application because your Internet...

Errors Installing the Intuit QuickBooks Web Connector

This list illustrates common errors that you might receive when using the Intuit®...

Why is the text not wrapping properly on my Quick Shopping Cart?

Text wrapping depends on the Web browser used to view your Quick Shopping Cart...

Why doesn't my new Favicon display?

Various issues could prevent your new favicon from displaying correctly after you have...

Why is my PayPal account blocking payments from un-encrypted buttons?

During the checkout process from your Quick Shopping Cart storefront, your customers...

Why do some products not display in product searches?

Quick Shopping Cart uses MySQL, which uses "Stopwords" to compile product databases....

Why are my customers unable to see all of the selected shipping options?

Enabling all of the possible shipping types on the Quick Shopping Cart Shipping...

Changing Your Quick Shopping Cart Domain Name

You can change the domain name associated with your Quick Shopping Cart® to...

Why do I get an error when I try to delete the weight-based shipping option?

If you are trying to delete the weight-based shipping option, you may receive the...