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What software do you install on your Linux hosting servers?

This is the Web software, and versions, on our Linux hosting servers: Operating...

Can I configure MIME types on my Windows Shared Hosting account?

You can configure MIME types using a web.config file if you are running IIS 7.0. If...

How do I find the IP address of my hosting account?

You may need to use the IP address of your hosting account to upload files or to...

Transferring Your Hosting Account

Moving your hosting account feels as scary as moving into a new house. Because it...

¿Cuáles componentes se soportan con mi cuenta de hosting (alojamiento)?

To view this article in English click here . Los fundamentos: Puede ser que su...

Can I run Magento on shared hosting?

You can run Magento® on shared hosting, however, shared hosting will not give an...

Why can I no longer use exec cmd in my SSI/SHTML files?

If you are running Hosting Configuration 2.0 and above, "exec cmd" has been disabled...

Can I configure MIME types on my Linux Hosting Account?

You can configure MIME types on your Linux hosting account using a .htaccess file....

How do I find my absolute hosting path?

Your absolute hosting path specifically points to your hosting account on our server's...

Which components does my hosting support?              

Haga clic aquí para ver este artículo en español. Here's...

How Do I Add a Dedicated IP to my Shared Hosting Account?              

In shared hosting, many websites use the same IP address. You might require your own...

What file displays when someone browses to my domain name?              

A default file automatically displays when someone browses to a domain name. Take...

Switching Your Hosting Account Operating System

If you find that you need to switch the operating system of your hosting account, you...

Should I choose a Windows or Linux hosting account?

All of our hosting accounts, except Windows IIS7 accounts, support basic...

Do Your Shared Hosting Accounts Support Streaming Video?

Streaming video is delivered directly from a Web server to an onscreen video player....

What is the maximum allowed connections for your Shared Hosting Accounts?

Our Web Hosting accounts limit the maximum number of connections at one time....

Web Hosting Powered by the Grid Frequently Asked Questions

Grid Hosting is a flexible hosting platform that matches performance with demand. If...

What is the European Data Center?

Our European data center is just like our US based data centers, it's just located in...

Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center

An SSL certificate authenticates the identity of your website to visiting browsers and...

What does my SSL Status mean?

An SSL certificate authenticates the identity of your website to visiting browsers and...

How do I check my SSL Status?

Your SSL Status represents the status of any Standard Single Domain SSL certificate...

How To: Remove a Dedicated IP Address from a Hosting Account

You can remove a dedicated IP from your hosting account. To Remove the Dedicated IP...

Can I Order Web Hosting Even Though I Do Not Live in the United States?

You can order Web hosting even though you don't live in the United States, unless you...

Are proxy servers required for outbound connections from my shared hosting account?

Proxy servers are not required for outbound shared hosting connections as of September...

How Many Folders Can I Create in the Root Directory of My Deluxe Hosting Account?

The number of files and subdirectories in a given directory should be limited to a...

Identifying, Removing, and Preventing Malware on Your Hosting Server

Here's the Lowdown: Staying current with 3rd party application patches and having a...

How is my bandwidth usage calculated?

Bandwidth usage is a measure of website traffic. It is comprised of two traffic...

Explanation of Hosting-Related User Accounts

During your hosting account purchase, set up, and management, you create a number of...

Who Needs a Dedicated IP Address?

Most shared hosting users have little need for a dedicated IP address. However, a...

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively...

Do Your Hosting Accounts Support RSS Feeds?

Yes, our hosting accounts support RSS feeds. Using ASP or PHP, you can import RSS...

What if I don't know HTML? Can I still create a Web site?

There are a number of tools available that will help you create a website even if you...

What is Bandwidth?

Bandwidth is a measurement of the amount of data allowed to pass between a...

How many files can a Linux shared hosting directory hold?

A Linux shared hosting account directory can hold a maximum of 1024 files, per our...