Frequently Asked Questions

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Uploading Your Web Site (FTP) Articles

Using Internet or Windows Explorer to Upload Your Site with Windows XP

This article briefly describes what an FTP client is and how to use Internet Explorer...

Using the Hosting Control Center Web-Based Java FTP Client

NOTE: The FTP File Manager is the preferred FTP application in the Hosting Control...

Using Microsoft Expression Web to Upload Your Site

This Quick Start guide describes how to use Microsoft Expression Web to connect to...

Locating Your Hosting Login or User Name

To upload content to your website, you need your hosting login or user name and...

Using Windows 7 to Connect to Your Hosting Account

You can use Microsoft® Windows 7 to connect to your hosting account and upload...

Editing Additional FTP Users on Your Shared Hosting Account

You can easily edit the password and working directory for an FTP user on all Linux...

Using Windows Vista to Upload Your Site

This guide briefly describes what an FTP client is and how to use Windows Vista...

Removing Additional FTP Users from Your Shared Hosting Account

You can easily remove additional FTP users from all Linux shared hosting accounts and...

Using Windows XP to Upload Your Site

This guide briefly describes what an FTP client is and how to use Windows XP Network...

Adding FTP Users to Your Shared Hosting Account

Additional FTP users can upload and manage files in your hosting account. All of...

What FTP software do you recommend?

There are a number of popular FTP clients available online. These are some of the most...

Hosting Multiple Websites on Your Hosting Account

Only our Deluxe, Premium, Unlimited, and Ultimate hosting accounts can host multiple...

What is File Transfer Protocol (FTP)?

Using File Transfer Protocol (FTP), you can connect to a remote computer, such as a...

Publishing Your FrontPage 2003 Website Using FTP

If you built your website using Microsoft FrontPage® 2003, we recommend publishing...

Why would I need additional (File Transfer Protocol) FTP users?

There are several reasons why you might consider creating an additional (File Transfer...

Connecting to Your Hosting Account with FileZilla (FTP)              

FileZilla is a free File Transfer Protocol (FTP) client for...

I uploaded my files. Why isn't my website displaying?

If your website isn't displaying after you have uploaded your files, check the...

What is SSH?

SSH (Secure Shell) is a program that you can use to log in to another computer over a...

Actioncast: Using Windows XP Network Places to Upload Your Web Site

In this Actioncast, learn how to use Windows XP Network Places to upload your website....

Publishing Your Web Site with Dreamweaver CS4

After building your website with Adobe Dreamweaver®, you can publish it to your...

Connecting to Your Shared Hosting Account with FTP-SSL

If you are the primary FTP user, you can secure your FTP connection using FTP-SSL....

Configuring Filezilla for FTPS Explicit

When using Filezilla, select the FTP over explicit TLS encryption option to secure...

Do your hosting accounts support active or passive FTP?

Our hosting accounts only support passive FTP. For more information about FTP, see...

Uploading Files to Your Website (FTP)

Before people can see your website, you need to upload your site's files. We're...

Publishing Your Site with Fetch

Use the following steps to publish your website using the Fetch FTP client on a...

Connecting to Your Hosting Account Using Your Operating System

If you have problems connecting to your hosting account via File Transfer Protocol...

Publishing Your Website with Dreamweaver CS5

After building your website with Adobe Dreamweaver®, you can publish it to your...

Troubleshooting FileZilla FTP Connections

If you have problems establishing an FTP connection to your hosting account using...

Third-Party Website Creation and FTP Documentation for Your Shared Hosting Account

Numerous third-party applications exist for the creation and/or uploading of files to...

Uploading Websites Created with iWeb

When you're ready to publish your website with Apple iWeb, it helps to have the...