Help Center

1. Log in to your Account Manager.
2. Click Web Hosting.
3. Next to the hosting account you want to use, click Launch.
4. From the Settings menu, select Domain Management.
5. Click Add Domain.
6. In the Domain field, enter the domain name you want to use.
7. Enter a new or existing folder in the Folder field.
   
   
   
   In this example, we would upload the files for anothercoolexample.com to the directory called anothercoolexample.

   NOTE: Do not enter the domain name's TLD (e.g. .com, .net, etc.) in the Folder field.

8. Click OK.

Here's where our support department sees the most issues. To avoid these issues, remember that each website uses its own folder — the one specified when you added the secondary domain name.

Take a look at the following screenshot for more explanation:

To Upload to Your Secondary Domain

1. Connect to your hosting account, or use the FTP File Manager. For more information, see Uploading Files to Your Website (FTP).
2. Browse to the folder you selected in the Add the Domain Name Section. In this example, that folder is anothercoolexample.
3. Upload the files to that folder.

The files you upload to that directory should have an index file, which is what makes your website display. Usually, this file is called index.htm or index.html, but there are other valid options. For more information, see What file displays when someone browses to my domain name?

That's it. Remember, if you just added the secondary domain name to your hosting account, it can take 24-48 hours before you can see your changes on the Internet.

If the domain name you added and hosting are in the same customer account, we automatically update the domain name's nameservers, so the website starts resolving in 24-48 hours.

However, if the domain name is in another customer account or if its registered elsewhere, you must manually update the domain name's nameservers and A (Host) Record. For more information, see Setting Nameservers for Your Domain Names.