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Account Management Articles

Generating a Strong Password

A password is your first and last line of defense in computer security. Typically...

Upgrading or Downgrading Your Email Account Plan

Our email plans can grow with you. Upgrade your email plan to include more email...

Viewing Your Email Login History

Your login history shows when and where your Web-based Email and Mobile Mail were most...

Updating Your MX Records

If you are hosting a domain with us but have your email account hosted elsewhere, you...

Adding Storage Space to Your Email Plan

You can purchase additional storage space for your email plan. Additional space is...

Checking Your MX Record Settings in the Email Control Center

There are a variety of factors that can affect whether or not you can send and receive...

Changing Your Email Password in the Email Control Center

In the Email Control Center, you can change the password for your email address. To...

Applying Additional Disk Space to Email Addresses

If you need more storage space for your email plan, you can purchase additional disk...

Changing Your Workspace Login Password

If you've forgotten your Login password for accessing your Workspace applications, you...

Managing Spam Settings in the Email Control Center

While junk email might be worth a laugh or two, it's not funny when it overruns your...

Setting up a Catch-All Email Account

A catch-all email account is an address assigned to receive all messages sent to an...

Editing Your Email Address Settings

After you set up an email address in our system, you can edit its settings in the...

How do I retrieve my email messages if I manage my DNS elsewhere?

If you have your email with us, you can can check it through your Web browser by going...

Moving an Email Address to Another Plan

You can move an email address from one plan to another. For example, you might want to...

Managing Email Products

This guide will help you to manage your email products account(s) using the Email...

Renaming Account Folders in the Email Control Center

The account folders in the Email Control Center are named in the order you purchase...

Searching in the Email Control Center

The Email Control Center has a search function to make it easier to find specific...

Using Our Email and Email Forwarding with Domains Hosted Elsewhere

To use our email when your domain name is hosted by another company, you must point...

Using Custom URLs to Access Web-Based Email

You can configure your domain's CNAME records to access Web-Based Email from...

Sending a Carbon Copy of Email Messages to Other Addresses

You can send a copy of every email you receive to other email addresses using carbon...

Why are my free email accounts showing an expiration date?

Free email accounts are linked to a service, such as a domain or a hosting account....

Deleting Email Addresses from Your Account

You can delete the email address(es) you created in your Web-Based Email account(s)....