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Account Management Articles

Checking Your MX Record Settings in the Email Control Center

Here's the Lowdown: You can verify that you have correct settings for your MX Records...

Changing Your Email Account Password

To Change Your Email Address Password in the New Email Control Center Log in to...

Changing Your Workspace Login Password

If you've forgotten your Workspace Login password, which gives access to your...

Editing Your Email Address Settings

Once an email address is set up in our system, you may edit your settings at any time...

Moving Email Account Plans

To Move an Email Account to Another Plan in the New Email Control Center Log in to...

Can I use your email if I host my domain name with Network Solutions, Inc.?

Yes, but you will have to direct your Mail Exchange (MX) records to point to our...

Can I use your email if I host my domain name with Register.com, Inc.?

Yes, but you will have to direct your Mail Exchange (MX) records to point to our...

Can I use your email account if I host my domain name with 1&1?

Yes, but you will have to direct your Mail Exchange (MX) records to point to our...

Can I use your email account if I host my domain with eNom, Inc?

Yes, but you will have to direct your Mail Exchange (MX) records to point to our...

How do I retrieve my email messages if I manage my DNS elsewhere?

If you're experiencing problems retrieving your email, please update your DNS zone...

¿Cuáles son los registros MX que necesito si tengo hosting de otro proveedor?

Si no tiene hosting (alojamiento) con nosotros pero usa una cuenta de correo...

Updating Your MX Records

If you are hosting a domain with us but have your email account hosted elsewhere, you...

Can I use your email account if I host my domain with another registrar?

Yes, but you will have to change your Zone records (MX and CNAME) with your registrar....

Managing Email Products

This guide will help you to manage your email products account(s) using the Email...

Upgrading or Downgrading Your Email Account Plan

Here's the Lowdown: Our email plans can grow with you. Upgrade your email plan to...

Forwarding Email Messages to Another Account

You can purchase email forwarding accounts to set up extra email addresses without...

Deleting Email Forwarding Addresses from Your Account

You can delete any or all of the email forwarding addresses that you created for your...

Renaming Account Folders in the Email Control Center

The account folders in the Email Control Center are named in the order you purchase...

Adding Storage Space to Your Email Plan

You can add storage space to your email plan by purchasing additional disk space. This...

Searching in the Email Control Center

The Email Control Center has a search function to make it easier to find specific...

Can I use your email account if I host my domain name with Yahoo?

Yes, but you will have to direct your Mail Exchange (MX) records to point to our...

What do I do with the Message Subject Field in My Email Account's Auto-Responder?

The "Message Subject" field is a custom field you can add to your auto responder...

What do I do with the "From Name" field in my email account's auto responder?

The "From Name" field is a custom field you can add to your auto responder message....

Deleting Email Addresses from Your Account

You can delete any or all of the email addresses that you created for your Web-Based...

Deleting Calendar Accounts

You can delete any or all of the email addresses that are associated to your Calendar...

Why are my free email accounts showing an expiration date?

Free email accounts are linked to a service, such as a domain or a hosting account....

Applying Additional Disk Space to Your Email Address(Es)

If you need more storage space for your email plan, you can purchase additional disk...

Sending a Carbon Copy of Email Messages to Other Addresses

You can set up your email account to send a carbon copy of all email received by this...

Setting up a Catch-All Email Account

A catch-all email account is an address assigned to receive all messages addressed to...

What MX records do I use if I am hosting my domain with another provider?

Here's the Lowdown: If you are using an email account you purchased through us and...