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Frequently Asked Questions

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General Articles

What is eCommerce conversion in Site Analytics?

When a visitor clicks on an advertisement, certain information is sent to the browser....

Why does real-time page tracking display as / on my WordPress site?

When using WordPress®, search engine friendly links are not enabled by default....

Requesting an Updated Version of Site Analytics

We are diligently working to migrate all of our Site Analytics customers to an updated...

Requirements for Adding Site Analytics to a Subdomain or Non-Primary Hosted Domain

You can set up separate Site Analytics accounts for each subdomain and non-primary...

Getting Started with Business Accelerator

Business Accelerator is a group of products that provides online monitoring and...

What is Site Analytics?

Site Analytics adds a new dimension to how you develop and manage your hosted website....

Site Analytics Data Definitions

The following terms are used in Site Analytics reports. These calculations are based...

Viewing and Changing Your Site Analytics Dashboard

The first page that displays when you log in to Site Analytics is your Dashboard,...

What is the Site Analytics Data Retention Policy?

Starting May 1, 2008, Site Analytics has a new data retention policy regarding...

Accessing Your Site Analytics Account

Once you've set up your Site Analytics account, you can can easily access it and find...

Setting up Site Analytics

Site Analytics adds a new dimension to how you develop and manage your hosted website....

What happens if I remove my primary domain Site Analytics account?

You can set up separate Site Analytics accounts for each subdomain and aliased domain...

How do I log out of Site Analytics?

The automatic session timeout period for Site Analytics is thirty minutes. When the...

What's the difference between the standard stats package and Site Analytics?

Site Analytics adds the following powerful new features to your standard stats...