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Frequently Asked Questions

Brand Identity Design Articles

Standard Logo Versus Deluxe Logo

When determining what kind of logo to use, you need to consider the needs of your...

What do I do after I purchase a logo design?

After you purchase a custom logo, we send you an email message that explains the...

Providing Sample Logos

We want to see what you are envisioning for your logo design. While it is not required...

Will you complete a trademark or logo search on my behalf?

No. As a part of our brand identity design services, we do not conduct trademark or...

About the Interactive Online Interview

To fully use the Interactive Online Interview for Web Store Design and Logo Design...

When can I expect to review preliminary designs of my logo?

Preliminary designs and concepts are presented for your review within 7 days after...

Can I submit content to incorporate in my logo?

No, you cannot submit content to include in your logo design. However, when you...

Does the type of paper I plan to use make a difference in the design?

All of our designs will work with any paper. If you do have a specific type of paper...

What is included with Letterhead and Envelope design?

Your Letterhead and Envelope design is intended for use with standard, one-sided, 8.5"...

What is included with a Business Card design?

Your Business Card design is intended for use with a standard 3.5 inch, one-sided card...

How do I view revisions?

Using the Design Manager, you can review your website, custom header, or logo. You can...

Monitoring the Status of Your Dream Design Team Project

The Design Manager is a convenient way to monitor the status of your Dream Design...