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Frequently Asked Questions

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Account Settings Articles

Locking down a Compromised Account

If you experience security difficulties, locking someone completely out of your...

Finding Your Call-in PIN

Your four-digit PIN validates support representatives' access to your account, so they...

Changing Your Contact Preference Information Settings

If you would like to receive communications from us regarding new products, features...

Accessing Your Order History

You can view, print, and search your previous orders. To Access Your Order History...

Retrieving Your Customer Number or Resetting Your Password

To log in to your account, you need your customer number and password. If you cannot...

How do I log in to my Account Manager?

You can manage many of the settings for your products and services from within your...

Linking Your Go Daddy Account to Your Costco Membership

We partnered with Costco® to offer exclusive bundles and special savings on Go...

Clearing Your Browser's Cache

Clearing your browser's cache might help alleviate many problems including:...

Hosted Exchange Email Account Limitations

The following limitations apply to our Hosted Exchange email accounts:...

Enabling and Disabling Auto-Renewal

Auto Renew automatically renews your products and services before they expire. You set...

I Don't Want to Get Email or Direct Mail from You. How can I stop it?

If you currently receive unsolicited email or direct mail from us and do not want to...

Creating Domain Registration Defaults

Domain Registration Defaults let you expedite your shopping experience by using...

Updating My Account Information

To Update Your Account Information Log in to your Account Manager . Go to...