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Frequently Asked Questions

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Credit Card and Payment Information Articles

What are the Value Added Tax rates for the EU member states?

In accordance with European Union Directive 77/388/EEC, the following are the VAT...

Enabling Stored Billing for Your Account              

When you enable your Stored Billing feature, you must designate a unique password that...

Why do I have to pay Value Added Tax?

If you are a resident of any country within the European Union (EU), you are required...

About Credit Card Account Updater Programs

We're enrolled in the Visa® Account Updater and MasterCard® Automatic...

What is Value Added Tax?

In accordance with European Union Directive 77/388/EEC, Value Added Tax applies only...

How do I deposit funds to my GoodAsGold account?

GoodAsGold deposits must be wire transferred to us. To do so fill out the GoodAsGold...

Enabling Express Checkout

Express Checkout is a fast and easy way to purchase our products. Once you enable it,...

What is Stored Billing?

Stored Billing functionality takes your account credit card payment methods and stores...

Stored Billing Password Requirements

The password you choose to enable Stored Billing functionality must be submitted...

Deactivating or Removing Payment Methods in Your Account

If there is a credit card or payment method listed in your account that you no longer...

Modifying Payee Information

To Modify Payee Information Log in to your Account Manager . In the My...

Adding and Updating Payment Methods to Include a Value Added Tax ID

To Add a New Payment Method with a VAT ID Log in to your Account Manager . In...

Entering Payee Tax Information for U.S. Citizens or Legal Residents

You enter your tax information when setting up your payee account. The exact procedure...

Can I get a refund of unused GoodAsGold funds?

Yes. However, there is a transaction fee of $20 to process the refund. Only full...

Entering Foreign Payee Tax Information

Foreign payees (payees who are neither U.S. citizens nor permanent U.S. residents)...

How do you describe foreign currency?

In an increasingly small world, discussing money can get confusing. To clear up this...

Locking down a Compromised Account

If you experience security difficulties, locking someone completely out of your...

What is Good As Gold?

With Good As Gold, you can attach funds to your customer account. You can make...

Accessing Your Order History

You can view, print, and search your previous orders. To Access Your Order History...

Which products are subject to Value Added Tax?

The following goods and services fall within the definition of those that are taxable...

Adding and Updating Payment Information for Your Account

You can set up multiple payment methods for your account. Specifically, you can add...

Can I have multiple VAT IDs?

Yes. Each of the payment methods associated with your account can have a different VAT...

Changing Your Default Display Currency              

You can change the currency of the prices that display on our website in your Account...