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Frequently Asked Questions

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FAQ Articles

Help Glossaries

Our products and services are user-friendly and make creating your Web presence a...

Why do I have to pay Value Added Tax?

If you are a resident of any country within the European Union (EU), you are required...

Tutorials

We have assembled the tutorials and actioncasts below to help you become familiar with...

What is Value Added Tax?

In accordance with European Union Directive 77/388/EEC, Value Added Tax applies only...

I need to file a 1099. Where can I get your W-9 form?

Click here for a copy of our W-9 form . For additional information, see the...

Descripciones de nuestros productos.

A – D E – M N – Z API Reseller...

Guides

Jumping into unfamiliar territory, especially when it comes to new applications for...

Why did I get an error message when I tried setting up a New Account?

If you try to set up hosting, WebSite Tonight®, Quick Shopping Cart®, Quick...

URLs for Application Logins

You don't need to launch these products from the Account Manager, just visit the URLs...

Site Terms Glossary

Terms beginning with A-F Account Executive/Account Exec The Account Exec...

Which products are subject to Value Added Tax?

The following goods and services fall within the definition of those that are taxable...

I updated my email address on my account, but am still getting messages at my old address.

There are three email addresses associated with your account: your main account...

Can I have multiple VAT IDs?

Yes. Each of the payment methods associated with your account can have a different VAT...

Logging in to Your Account

You log in to the Account Manager to access your account-specific products and...

Glossary of Technical Terms

This glossary defines terms related to hosting, email, and DNS. Terms beginning...

Is Go Daddy SOC, SSAE 16, or SAS 70 compliant?

Yes. As of June 15, 2011, SAS 70 reports are no longer valid. The SAS 70 was...

What are the Value Added Tax rates for the EU member states?

In accordance with European Union Directive 77/388/EEC, the following are the VAT...

Why did I receive an email message with my customer number?

If you received one email message with your customer number, it is possible that...

Getting Support for Your Incorporation Services Application

Once you've submitted your Incorporation Services application, it can take up to 30...