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FAQ Articles

What is Value Added Tax?

In accordance with European Union Directive 77/388/EEC, Value Added Tax applies only...

Which products are subject to Value Added Tax?

The following goods and services fall within the definition of those that are taxable...

I updated my email address on my account, but am still getting messages at my old address.

There are three email addresses associated with your account: your main account...

Glossary of Technical Terms

Terms beginning with A-C AAAA record AAAA Records store a 128-bit...

Site Terms Glossary

Terms beginning with A-F Account Executive/Account Exec The Account Exec...

Guides

These getting started guides will help you set up and become familiar with your...

Descripciones de nuestros productos.

A – D E – M N – Z API Reseller...

Actioncasts

We have assembled the Actioncasts below to help you become familiar with your products...

Why do I have to pay Value Added Tax?

If you are a resident of any country within the European Union (EU), you are required...

Logging into Your Account

You log into the Account Manager to access your account-specific products and...

Why did I receive an email message with my customer number?

If you received one email message with your customer number, it is possible that...

Help Glossaries

Our products and services are user-friendly and make creating your Web presence a...

What are the Value Added Tax rates for the EU member states?

In accordance with European Union Directive 77/388/EEC, the following are the VAT...

Can I have multiple VAT IDs?

Yes. Each of the payment methods associated with your account can have a different VAT...

Retrieving Your Customer Number or Password Information              

After five failed login attempts your account will be locked. If your account has been...