Help Center

Customers become members once they place an order on your storefront and register with your store. In some cases, however, you might want to manually enter a member into the system.

To Add a Member Profile

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, go to the Members section, and then select Add Member.
5. On the Add Member page, enter the appropriate profile information, and then click Create Account.

NOTE: New member profiles must include information for all fields. You might want to create a method or list of default passwords to provide new members. They can change the default password when they access their accounts.

WARNING: Assigning roles is optional. A role grants a member access to the specified features in the Shopping Cart Administration program to edit your store. This is not something you should provide to regular customers.

Quick Shopping Cart lets you create new member profiles from copies of existing profiles.

To Copy a Member Profile

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, go to the Members section, and then select Search Members.
5. From the Members list, click Copy next to the member profile you want to copy.
6. On the Copy Member Profile page, enter a new password and any other changes, and then click OK.

NOTE: You can copy a member profile from the Tasks menu on the Member Editor page.

Quick Shopping Cart lets you edit the profiles of existing members.

To Edit a Member Profile:

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, go to the Members section, and then select Search Members.
5. From the Members list, click Edit next to the member profile you want to edit.
6. On the Edit Member Profile page, enter the appropriate changes, and then click OK.

NOTE: You can also edit member contacts at this time.

Quick Shopping Cart lets you view all the members registered with your store.

To View Member Profiles:

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, select Search Members. All members display in the Members list.

   NOTE: You can view members based on a defined search criteria using the search tool.

The Search Members tool is available from the Manage menu. The results display in the member list for the specified search criteria.

Search criteria can be entered as complete fields (full email address, full member name, etc.) or as partial data. For example, by using a wildcard (*) character, you can search for all members whose email address is a Yahoo! account (*@yahoo.com).

You can isolate your search to specific information, such as an address. For example, if you wanted to search for members whose billing address is Texas, in the state field, type TX.

To Search Members

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, go to the Members section, and then select Search Members.
5. Enter the search criteria, and then click Search. You can search by full or partial email address, first and last name, status, address, company, nickname, and international only.

NOTE: You can also search member profiles from the Tasks menu on the Member Editor page.

With Quick Shopping Cart, at times you might want to delete a member profile.

To Delete a Member Profile:

1. Log in to your Account Manager.
2. Click Quick Shopping Cart.
3. On the Quick Shopping Cart page, click Launch next to the Quick Shopping Cart account you want to use.
4. From the Manage menu, go to the Members section, and then select Search Members.
5. From the Members list, click Delete next to the member profile you want to delete.
6. Click OK.

NOTE: You can also delete a member profile from the Tasks menu on the Member Editor page.