Close Window x

Frequently Asked Questions

Working with Fax Thru Email Articles

Sending Faxes Through an Email Client

You can send a Fax Thru Email message to any fax number using your email account. It...

Adding/Removing a Number to the Blocked Numbers List

Your Fax Thru Email account allows you to add specific fax numbers to a blocked number...

Sending Faxes Using Fax Thru Email

You can use Fax Thru Email to send faxes to U.S. and Canadian fax numbers....

Blocking a Fax Number in Your Fax Thru Email Account

You can block specific fax numbers in Fax Thru Email. Here's how: To Block a Fax...

Receiving and Viewing Faxes in Your Email from Mobile Devices

If you receive a Fax Thru Email fax in your email account, you can access it by...

Sending Faxes from Mobile Devices Using Fax Thru Email

You can send a fax from your mobile device by logging in to the email account that you...

Receiving and Viewing Faxes in Your Email Account

When you set up your Fax Thru Email account, you specify the email address you want to...

Adding Attachments to Faxes

When sending faxes through your Fax Thru Email account, you can add attachments to...

What happens if I run out of pages for my Fax Thru Email account?

When you use all of your pages, you'll see a message when you log in to your Fax Thru...

Viewing Your Fax Thru Email Account Details

The Account Overview in Fax Thru Email provides a quick overview of your basic account...

Setting up Your Fax Thru Email Account

It can take up to 24 hours for a newly purchased Fax Thru Email account credit to...

Applying More Pages to Your Fax Thru Email Account

You can purchase more pages to increase the monthly limit on your Fax Thru Email...

Viewing Your Fax Thru Email Account Information

The Account Overview displays your account information when you log in to your Fax...

Changing Your Fax Thru Email Settings

If your contact information changes, you can update your account settings for Fax Thru...

Setting a Remote Faxing Password

For additional security for your Fax Thru Email messages, you can establish a remote...

Viewing Fax History in Fax Thru Email

Fax Thru Email tracks your incoming and outgoing fax history to review and sort. You...

Removing a Remote Faxing Password

If you have created a remote faxing password for Fax Thru Email, you can remove it at...

Creating Fax Cover Sheets

When sending a fax through Fax Thru Email, you can create a cover sheet for your fax...

Setting Your Cover Sheet Options

You can use Fax Thru Email to create a custom cover sheet for your fax messages. To...

Adding Cover Sheets to Faxes

When sending a fax through Fax Thru Email, you can opt to use a cover sheet from your...

Accessing Online File Folder Files

Fax Thru Email can be used with the Online File Folder® application. To Access...