Frequently Asked Questions

Troubleshooting Articles

Why can't I access Fax Thru Email?

You may not be able to access the Fax Thru Email application because your security...

Tips for Improving Fax Quality

You can improve the quality of your fax by: Using a portrait format instead of...

What happens if I run out of pages for my Fax Thru Email account?

When you use all of your pages, you'll see a message when you log in to your Fax Thru...

What do I do if the recipient did not receive the fax I sent using Fax Thru Email?

The most common cause for a Fax Thru Email recipient not receiving a fax when it was...