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Can I carry over unused Express Email Marketing email messages from one billing period to another?

No. Your Express Email Marketing email quota must be used within the billing period...

What is a campaign mailing?

With Express Email Marketing, you can create campaign mailings, or email messages, to...

How does spam affect my Express Email Marketing campaign?

"Spam" is a loosely defined term used to describe unsolicited email or junk...

Does Express Email Marketing help me comply with anti-spam legislation?

The Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003...

Do surveys I create or the responses I receive affect my emails/year count?

No. Your emails per year count for your Express Email Marketing account is not...

How safe is my list with Express Email Marketing?

Express Email Marketing operates in a highly secure environment with fully redundant...

If I have multiple businesses, do I need more than one copy of Express Email Marketing?

Yes. Express Email Marketing is designed to help you manage subscriber and campaign...

What is Express Email Marketing?

Express Email Marketing is an online service that helps you connect with your...

Is there a limit on the number of surveys I can create using Express Email Marketing?

No. There is no limit to the number of surveys you can create using Express Email...

How Do I Attract Subscribers?

Express Email Marketing helps you attract subscribers to your Web site with easy to...

What are the system requirements for Express Email Marketing?

Express Email Marketing is a Web-based application designed for the Microsoft©...

Tips for Collecting Email Addresses

Some email collection methods can increase the amount of invalid email addresses...

Reports of spam or excessive bouncebacks will result in the suspension of your account

There is a reactivation fee to restore your account privileges if they are deactivated...

I am currently on a yearly Express Email Marketing plan. Will I continue to renew my plan on a yearly basis?

Yes. As long as you renew your account — manually or through auto-renewal...

What are email notices?

Express Email Marketing sends email notices to subscribers when they join your mailing...

Can I purchase an annual Express Email Marketing plan?

Currently, Express Email Marketing plans are available for one, 12 and 24 months.

What types of reports are available?

Express Email Marketing reports show you the results of your efforts in terms of...

What is a Spam analysis?

Email systems, Internet Service Providers, and individuals increasingly use software...

What are the Subscription Management pages?

Subscribers can process an unsubscribe request and update their subscriber profile...

What are standard and custom questions?

Using standard questions, you can capture basic demographic information about your...

Which Express Email Marketing plan is right for me?

Express Email Marketing lets you select the plan that is right for you and your...

What is an Express Email Marketing survey?

A survey in Express Email Marketing is a single Web page containing a series of...

Does Express Email Marketing come with email addresses?

No, Express Email Marketing does not provide you a list of subscribers for your email...

How many email messages can I send to each subscriber if I have the 500-Email Economy Express Email Marketing plan?

You can send as many email messages as you want to each of your subscribers, up to a...

What are interest groups?

You create and assign subscribers to public or private interest groups that allow you...

What is permission-based email?

Permission-based email refers to email messages sent to people who requested it, in...

What is a confirmed opt-in policy?

Express Email Marketing uses a confirmed opt-in policy to ensure, by email, that...

What are the rules for sending confirmation messages?

Subscribers who opt-in to your mailing list through your Web site receive a...

What are HTML and text email campaigns?                

You can format messages in HTML or plain text. By creating HTML-formatted email...