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Frequently Asked Questions

Setting up Account Preferences

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Last Updated: January 24, 2012 1:38 PM

When setting up your Express Email Marketing® plan, you must first establish your sender identity as the message sender.

To Set Up Account Preferences

  1. Log in to your Account Manager.
  2. Click Express Email Marketing.
  3. On the Express Email Marketing page, click Launch for the account you want to modify.
  4. Click Home, and then click Account Settings.
  5. Enter the following:
    • Company Information (*required) — displays in the footer of every campaign mailing, as required by law.
    • From Address (*required) — displays in the "From" line of the email. Your recipients can see your "From" address.
    • Reply-To Address (*required) — receives reply messages if the recipient clicks Reply in their email program. If this field is left blank, reply messages are sent to the address you entered in the From Address field.
    • Reporting Address — receives all account-related email messages. If this field is left blank, account-related email messages are sent to the address you entered in the From Address field.
    • Company Logo — adds your company logo to your campaign. To link to an image, enter the URL where the image is located. Or, click Select, and then select an image from the Image Gallery. See Uploading a Company Logo to Express Email Marketing for more information.
    • Logo Link — turns your logo into a hyperlink to the website you specify.
    • Social Networks — Link your Express Email Marketing account to your social network profiles. Social network templates contain images that link to your social network profile.
    • Email Options — specifies how "Undeliverable" subscriber email messages (hard bounces) should be handled.
  6. Click OK.