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Frequently Asked Questions

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Working With Email Designer Articles

What are some guidelines for using Microsoft Word files and text?

When copying and pasting campaign content from Microsoft Word (or other applications...

Creating Email Campaigns Using Custom HTML

Express Email Marketing provides a number of professionally designed templates for...

Changing Hyperlink Colors

You can customize the hyperlink colors of your Express Email Marketing campaign to...

Saving Email Campaigns as Drafts

While creating your Express Email Marketing campaign, you can save the campaign prior...

Changing Background Colors

You can customize the background colors of your Express Email Marketing campaign to...

Forwarding Campaigns to New Subscribers

As you add new subscribers, you can send a previously sent Express Email Marketing...

Finishing Partially Sent Campaigns

If you increase your account email quota or upgrade your Express Email Marketing...

Attaching Files to Campaigns

You can attach files, up to 5 MB in size, to your Express Email Marketing campaign....

Adding Images

When creating a campaign in Express Email Marketing, you can add images from the Image...

Understanding Hard and Soft Bounces in Email Campaigns

A hard bounce occurs when Express Email Marketing sends a campaign email to an invalid...

Checking for Spelling Errors

Check the spelling in your Express Email Marketing campaign to ensure you present a...

Sending Test Campaigns

You can send a test campaign using your Express Email Marketing account. You can only...

Selecting Campaign Recipients

Part of the Express Email Marketing campaign creation process is specifying the...

Personalizing Your Campaign Email Messages

You can add specific subscriber information to the subject line or body of an Express...

Performing a Spam Analysis

The Express Email Marketing spam analysis feature searches your entire campaign for...

Editing the Text Version of HTML Campaigns

Express Email Marketing automatically generates a text-based version of your campaign...

Creating Email Campaigns

With Express Email Marketing, you can create campaign mailings, or email messages, to...

Creating Text-Only Campaigns

You can create text-only campaigns in Express Email Marketing, as well as...

Scheduling Campaigns

After creating your Express Email Marketing campaign, you can schedule the launch...

Uploading Images

When creating an Express Email Marketing campaign, you can add images to the Product...