Frequently Asked Questions

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What payment methods can I accept from my reseller site?

We make it easy for you to accept online payments on our secure reseller sites. The...

How do I market to my customers?

As a reseller, you are in a prime position to market your products to an Internet-wide...

What happens to my customers if I cancel my reseller account?

If you cancel your reseller account or decide not to renew it, we will move all your...

Do you offer an API reseller plan?

Yes, we do offer an API reseller plan that will easily integrate into your existing...

What products can I sell through my reseller plan?

Basic and Pro resellers can sell any or all of the following products: Domain...

Do you charge sales or transaction fees?

Yes. We charge a 2.5% credit card fee (applied to the sum of all products purchased)...

Receiving Commission from Your Reseller Plan

Most U.S. resellers have their commission checks deposited directly into their...

Who will be listed as the registrar for domain names registered through my reseller storefront?

We have set up our reseller plans to list your company as the registrar for most Whois...

Who sets the prices for the products I will sell through my reseller plan?

You do. We supply you with a minimum and maximum retail price. Within that range, you...

What are your buy rates?

We have the best buy rates in the industry. Your buy rates are based on the type of...

How do I decide which products to offer from my reseller store?

By default, your reseller store includes every available product. You can, however,...

What reports are available with my reseller account?

Your Basic and/or Pro Reseller account includes the following invaluable reporting...

Can I make products available at wholesale price on my reseller site?

Yes. Your reseller storefront was designed to allow for "discount shoppers." Once your...

What is pay-per-click advertising?

An alternative and/or supplement to search engine optimization, pay-per-click (PPC)...