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Frequently Asked Questions

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Web-Based Email FAQ Articles

How do I back up my Web-Based Email Account?

You can back up your Web-Based Email account by downloading your inbox to another...

What is RSS?

Really Simple Syndication (RSS) feeds allow you to subscribe to news and blog websites...

What are message filters?

Message filters in Workspace Email allow you to set up rules that check your incoming...

Using the Right-Click Menu in Workspace Email

You can use the right click menu in Web-Based Email to access actions, including:...

Checking Workspace Email

Workspace Email provides access to your email account from any Web browser. To...

What's the easiest way to improve storage in my Webmail account?

The easiest way to free up space in your Webmail account is to delete messages you no...

What comes next after I read a message with Webmail?

Once you read a message with Webmail, there are a few things you can do with it. After...

What is Web-Based Email?

Web-Based Email is an Internet-based email system that lets you send and receive email...

Why can't I access Web-Based Email?

You may not be able to access the application because your security settings are set...

Downloading Ringtones from Mobile Mail

We now offer free ringtones for your cell phone. You can download the files from your...

I cannot read my email messages.

If you are unable to read your email messages, firewall software settings might be...

Making Workspace Email Your Default Program for 'Mailto' Links

If you installed the Workspace Desktop Email Notifier, you can set Web-Based Email as...

Supported Browsers for Workspace Email

Here's the Lowdown: Enjoy all of the Web-Based Email features with one of our...