Frequently Asked Questions

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Web-Based Email FAQ Articles

Does Web-Based Email have a spell checker?

Yes. The Web-Based Email spell checker highlights any unknown, repeated, or seemingly...

How do I back up my Web-Based Email Account?

You can back up your Web-Based Email account by downloading your inbox to another...

Downloading Ringtones from Mobile Mail

We now offer free ringtones for your cell phone. You can download the files from your...

Supported Browsers for Web-Based Email

Here's the Lowdown: Enjoy all of the Web-Based Email features with one of our...

To Clear Your Browser's Cache

To clear your browser's cache, you must first log out of your Web-Based Email account...

Why can't I access Web-Based Email?

You may not be able to access the application because your security settings are set...

Working with Web-Based Email

Here's the Lowdown: With your Web-Based Email account you can manage contact...

Making Web-Based Email Your Default Program for 'Mailto' Links

If you installed the Desktop Notifier, you can set Web-Based Email as your default...

What is RSS?

Really Simple Syndication (RSS) feeds allow you to subscribe to news and blog websites...

I cannot read my email messages.

You may need to change your firewall or pop-up blocker security settings in order for...

What is a Preferred Sender?

The Preferred Sender feature in Web-Based Email allows you to designate email...

What are message filters?

Message filters in Web-Based Email allow you to set up rules that check your incoming...

What is Web-Based Email?

Web-Based Email is an Internet-based email system that lets you send and receive email...

Logging off of Web-Based Email

When you are finished with your Web-Based Email, you can log off of the email client....

Clearing Cookies After Logging off of Web-Based Email

If you are using a public computer, when you have finished checking your email, you...

What is the Image Paste feature in Web-Based Email?

If you are using Internet Explorer or Firefox with Windows, or Firefox on a Mac, you...

What is the calendar for in Web-Based Email?

Web-Based Email includes a basic calendar that you can access by clicking the Calendar...

Using the Right Click Menu

You can use the right click menu in Web-Based Email to access actions including,...

Understanding Web-Based Email Settings Alerts

If any changes are made to any of your settings that affect storage management, the...

Accessing Web-Based Email from Your Online File Folder Account

If you have a Web-Based Email account associated with the same email address as your...