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Web-Based Email FAQ Articles

Does Web-Based Email have a spell checker?

Yes. The Web-Based Email spell checker highlights any unknown, repeated, or seemingly...

Supported Browsers for Web-Based Email

Here's the Lowdown: Enjoy all of the Web-Based Email features with one of our...

Why can't I access Web-Based Email?

You may not be able to access the application because your security settings are set...

Working with Web-Based Email

Here's the Lowdown: With your Web-Based Email account you can manage contact...

Making Web-Based Email Your Default Program for 'Mailto' Links

If you installed the Desktop Notifier, you can set Web-Based Email as your default...

What is RSS?

Really Simple Syndication (RSS) feeds allow you to subscribe to news and blog websites...

Accessing Web-Based Email from Your Online File Folder Account

If you have a Web-Based Email account associated with the same email address as your...

To Clear Your Browser's Cache

To clear your browser's cache, you must first log out of your Web-Based Email account...

Downloading Ringtones from Mobile Mail

We now offer free ringtones for your cell phone. You can download the files from your...

How do I back up my Web-Based Email Account?

You can back up your Web-Based Email account by downloading your inbox to another...

I cannot read my email messages.

You may need to change your firewall or pop-up blocker security settings in order for...

What are message filters?

Message filters in Web-Based Email allow you to set up rules that check your incoming...

What is Web-Based Email?

Web-Based Email is an Internet-based email system that lets you send and receive email...

Logging off of Web-Based Email

When you are finished with your Web-Based Email, you can log off of the email client....

Clearing Cookies After Logging off of Web-Based Email

If you are using a public computer, when you have finished checking your email, you...

What is the calendar for in Web-Based Email?

Web-Based Email includes a basic calendar that you can access by clicking the Calendar...

Using the Right Click Menu

You can use the right click menu in Web-Based Email to access actions including,...

Understanding Web-Based Email Settings Alerts

If any changes are made to any of your settings that affect storage management, the...

What is a Preferred Sender?

The Preferred Sender feature in Web-Based Email allows you to designate email...

Accessing Web-Based Email              

Web-Based Email provides access to your email account from any Web browser. To...