Frequently Asked Questions

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Web-Based Email FAQ Articles

Does Web-Based Email have a spell checker?

Yes. The Web-Based Email spell checker highlights any unknown, repeated, or seemingly...

What is the Image Paste feature in Web-Based Email?

If you are using Internet Explorer or Firefox with Windows, or Firefox on a Mac, you...

To Clear Your Browser's Cache

To clear your browser's cache, you must first log out of your Web-Based Email account...

What are the system requirements for Web-Based Email?

The supported browsers for Windows are: Microsoft Internet Explorer 6.0 and...

I cannot read my email messages.

You may need to change your firewall or pop-up blocker security settings in order for...

How do I back up my Web-Based Email Account?

You can back up your Web-Based Email account by downloading your inbox to another...

Downloading Ringtones From Mobile Mail

We now offer free ringtones for your cell phone. You can download the files from your...

What is a Preferred Sender?

The Preferred Sender feature in Web-Based Email allows you to designate email...

How do I access my Web-Based Email account?

You can log on to your Web-Based Email account from your Web browser by going to the...

Making Web-Based Email your Default Program for 'mailto' Links

If you installed the Desktop Notifier, you can set Web-Based Email as your default...

Using the Right Click Menu

Web-Based Email includes several right click menus that you can use to access...

What are message filters?

Message filters in Web-Based Email allow you to set up rules that check your incoming...

What is Mobile Mail?

Mobile Mail is an Internet-based email system that you can access from a Web browser...

What is the calendar for in Web-Based Email?

Web-Based Email includes a basic calendar that you can access by clicking the Calendar...

What is Web-Based Email?

Web-Based Email is an Internet-based email system that lets you send and receive email...

Why can't I access Mobile Mail?

You may not be able to access the Mobil Mail application because your security...

Why can't I access Web-Based Email?

You may not be able to access the application because your security settings are set...

Logging Off of Web-Based Email

When you are finished with your Web-Based Email, you can log off of the email client....

Clearing Cookies After Logging Off of Web-Based Email

If you are using a public computer, when you have finished checking your email, you...

Understanding Web-Based Email Settings Alerts

If any changes are made to any of your settings that affect storage management, the...