Frequently Asked Questions

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Web Hosting Articles

Getting Started with Your Hosting Account

This guide assists you in getting started with your hosting account. You may download...

Uploading Files to Your Website (FTP)

Before people can see your website, you need to upload your site's files. We're...

Managing Your Hosting Account Subdomains

To manage your hosting account subdomains, go to the Domain Management page in the...

Adding FTP Users to Your Shared Hosting Account

Additional FTP users can upload and manage files in your hosting account. All of...

Resetting Your Hosting Account Password (FTP Password)

If necessary, you can use the Hosting Control Center to change the password for your...

Setting up Your Hosting Account

After you purchase a hosting plan, you need to set it up before you can use it to host...

Creating MySQL or SQL Server Databases for Your Hosting Account              

Windows hosting supports MySQL, MS SQL (SQL Server) and Access databases while Linux...

Managing Your Hosting Account Domains              

After you set up your hosting account, you can manage the domain names it uses:...